"One of the most important things that a manager needs to know is what he doesn't know. At Omaha Steaks, we are complete control freaks: we own our call center, we own our manufacturing, our distribution, all of our marketing functions--we want to own the customer experience from start to finish. But there are times when we just don't have the skill set to accomplish what we want to accomplish. Sometimes it's technological, sometimes it's creative, sometimes it's a manufacturing problem we need to solve. And in those instances we need to be brutally honest on what we don't know, and then we outsource." -- Todd Simon
What do you outsource vs. creating in-house?
Todd Simon is a fifth generation owner of the Omaha Steaks® group of companies, serving as Senior Vice President of Omaha Steaks International, Inc., President of OS SalesCo, Inc. and Vice-Chairman of Omahasteaks.com, Inc.
Started by his great-great grandfather nearly a century ago, Omaha Steaks is a premier manufacturer, marketer and distributor of a wide variety of premium steaks, red meats and other gourmet foods with more than 400 products and 2 million customers.
Simon joined Omaha Steaks 24 years ago and leads all consumer sales and marketing of Omaha Steaks branded products and services including Mail Order, Stores, Telemarketing, Internet, and Business-to-Business. He is responsible for the development and implemnation of Omaha Steaks’ award-winning marketing programs as well as employee training initiatives that make Omaha Steaks one of the finest customer service businesses in the country.
Simon as well as the Omaha Steaks brand have been featured on ABC’s The View, NBC’s Apprentice and Celebrity Apprentice, Live with Regis & Kelly, FOX News, and CNBC’s The Big Idea with Donny Deutsch as well as in a variety of print publications and online outlets.
Omaha Steaks and the Simon Family have a strong commitment to community, leadership and philanthropy. Simon himself is extremely passionate in supporting the arts as well as social and human services agenices and programs. He frequently speaks at a variety of conferences and events across the globe, including the Annual Catalog Conference and the Alliance of Artist Communities Annual Conference.
Simon currently serves as a member on the Board of Directors of a number of philanthropic organizations including the Omaha Community Foundation, the Bemis Center for Contemporary Arts and United States Artists. He is also a member of the Executive Board of the Nebraska Chapter of the Young Presidents Organization and also has served on the boards of Jewish Family Service and R.E.S.P.E.C.T.2
Simon graduated from the Wharton School of Business at the University of Pennsylvania. In his free time, he is passionate about contemporary art as a collector, promoter and supporter. He also enjoys world travel, snowboarding, architecture, design, and reading. An established technophile, Simon often serves as a consultant to the organizations he is involved with on matters relating to computers, communications, audio and video.
Simon resides in Omaha with his wife and two children.