"So, how do I know it's time for change? So, I actually wrote a book called Delivering Happiness and I talk about a lot of change. I guess, for me, one of my favorite quotes if from Darwin, and I'm paraphrasing here, but he said something about, "It's not the fastest or strongest species that survive. It's the ones that are most adaptable to change." And I think that the same thing is true for businesses. And I think the same thing is true for life in general." -- Tony Hsieh
How do you know when it's time for change?
In 1999, at the age of 24, Tony Hsieh (pronounced Shay) sold LinkExchange, the company he co-founded, to Microsoft for $265 million.
He then joined us as an advisor and investor, and eventually became CEO, where he helped us grow from almost no sales to over $1 billion in gross merchandise sales annually, while simultaneously making Fortune magazines annual Best Companies to Work For list. In November 2009, Zappos.com, Inc. was acquired by Amazon.com in a deal valued at $1.2 billion on the day of closing.
His first book, "Delivering Happiness" was published last year. www.deliveringhappinessbook.com