What do you tell a team that has failed?

Murray D. Martin is Chairman, President and Chief Executive Officer of Pitney Bowes Inc., a $5.4 billion company that provides software, hardware and services that integrate physical and digital communications channels. Long known for making its customers more productive, Pitney Bowes is increasingly helping other companies grow their business. Pitney Bowes employs 30,000 employees worldwide.
During his 20+ year career with Pitney Bowes, Mr. Martin has held a variety of senior management positions, including Chief Operating Officer. He has been the architect of over 65 acquisitions, expanding the company’s reach within the integrated mail and document management industry, including mail services and work sharing with the acquisition of PSI; software with the acquisition of Group 1; marketing services with the acquisition of Imagitas and AAS/PMH; and location intelligence with the acquisition of MapInfo.
Under his leadership, Pitney Bowes has produced major technological innovations in the industry including a number of active patents with applications in a variety of markets including printing, shipping, encryption, and financial services. Mr. Martin himself is the holder of several patents including patents for a closed loop postage metering system and for encoding, protecting and recovering the mail address block image.
Mr. Martin joined Pitney Bowes in 1987 as President and CEO of Dictaphone Canada Ltd. In 1990 he was promoted to President of Pitney Bowes Copier Systems and relocated to the United States. Copier Systems became the most profitable company in the industry during his tenure.
Previously, Mr. Martin worked at Monroe Systems for Business, a division of Litton Industries, where he was appointed President at the age of 29 and was elected to the boards of Litton Business Systems and Litton Business and Industrial Systems.
Mr. Martin is a member of the board of Pitney Bowes Inc., The Brinks Company, (where he is Lead Director), Catalyst, the Business Council of Fairfield County, the New Horizons Foundation, and the Board of Visitors of the John F. Welch School of Business at Sacred Heart University. He has also served on the boards of the World Affairs Forum, United Way International and Young Life.
Mr. Martin was born in Ontario, Canada and attended the University of Waterloo where he received a Distinguished Fellow award from the Center of Applied Cryptographic Research in 2001. He was awarded an honorary Doctor of Laws degree from the University of Waterloo in June of 2009.