How do you handle mistakes?

David A. Frankel serves as chief marketing officer bringing more than 18 years of leadership in sales, marketing and business development at prominent financial information services firms. Before joining EDGAR® Online, he served as a key member of the executive team at FirstRain, a Silicon Valley-based business intelligence technology firm where he oversaw the firm’s business development efforts, contributing to the 150 percent increase in company bookings and significant client count expansion. Prior to his five years with FirstRain, Mr. Frankel served as vice president of sales at Bank of New York Jaywalk, during which time he developed the market strategy for an independent research consulting solution currently used by several online broker-dealers. From 1993 to 2004, Mr. Frankel was with FactSet Research Systems (NYSE:FDS) where during his tenure he managed the firm's largest geographic sales territory to record growth, led the team that built the foundation for FactSet's current global marketing strategy, and negotiated strategic agreements with key content partners. Mr. Frankel also serves on the board of Alpha Theory LLC, a portfolio risk analytics firm. He is a graduate of the Carroll School of Management at Boston College.