"I think in a kind of more organizational sense there's a value to having really clear communication. To be as honest and transparent as you can be about everything that's going on, so I try to be very straightforward and clear about what I'm doing and why I'm doing it and there's no room for...people trying to read the tea leaves which just makes people more anxious. I think there's merit in overcommunicating. And I think particularly right now there's a merit in being physically present when you can be and in being not be reassuring exactly, but being clear about what people are doing when they're doing them well and reawrading them accordingly." -- Genevieve Bell
How do you deal with workplace anxiety and stress?
Genevieve Bell is an Intel Fellow and director of the User Experience Group within the Intel Digital Home Group at Intel Corporation.
Bell joined Intel in 1998 as a researcher in Corporate Technology Group's People and Practices Research team - Intel's first social science oriented research team. She helped drive the company's first non-U.S. field studies to inform business group strategy and products and conducted groundbreaking work in urban Asia in the early 2000s. Bell currently leads an R&D team of social scientists, interaction designers and human factors engineers to drive consumer-centric product innovation in Intel's consumer electronics business. In this role she is responsible for setting research directions, conducting comparative qualitative and quantitative research globally, leading new product strategy and definition, and championing consumer-centric innovation and thinking across the company.
Prior to joining Intel, Bell was a lecturer in the Department of Anthropology at Stanford University. She has written more than 25 journal articles and book chapters on a range of subjects focused on the intersection of technology and society. Her book, "Telling Techno-Cultural Tales," co-authored with Prof. Paul Dourish, is being published by MIT Press.
Raised in Australia, Bell received her bachelor's degree in anthropology from Bryn Mawr College in 1990. She received her master's and doctorate degrees in anthropology from Stanford University in 1993 and 1998, respectively.