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Fast Talk: Search Them

By: Lucas ConleyWed Dec 19, 2007 at 7:50 AM
You've got a great new search technology. Now how do you go up against Google, Yahoo, and Microsoft? And why would you even try? These upstarts have answers for every David thinking of taking on an industry Goliath.

Mental Mapping

Liesl Capper

CEO and founder, Mooter
Sydney, Australia

Mooter started out as a research project funded with an Australian government grant. It was right after the crash and everybody was saying, "What are you, crazy? Don't you know that the Internet is dead? Why don't you go franchise some coffee shops?"

I have a background in psychology research, so I spent the first year or two in human observation. We tried a lot of things. Some worked, some didn't. Actually, a lot didn't. So when we put Mooter up live as a beta engine, we just wanted a couple thousand people to use it so we could start checking our algorithms. We've been blown away by the response.

You spend an awful lot of time in search engines drilling down through a lot of rubbish. You actually form maps of information in your mind without even realizing it. So we've modeled Mooter on neural-network technology. We call it "navigation amplification." It gives you a snapshot overview of a lot of sites. Our front page of clusters presents 60 to 100 sites by theme. We haven't preconceived those themes; we suck them straight out of the data.

You have to have a lot of balls to go up against Google. I'm not afraid. I've learned to work through fear. Besides, we're coming from a different headspace. It's difficult to take human science theory and translate it into algorithms that work. But our whole paradigm is based around this. It would be very hard for other engines to unravel what they're doing and restart.

Text ads placed by Mooter's "smart" algorithms have a 7% click-through rate. The industry average is 1% to 2%.

The Switzerland Opportunity

Dave Panos

CEO and cofounder, Pluck
Austin, Texas

Search engines are temporal. You come, you go, they don't know who you are, what you look for, what you've found interesting. You start all over again. The memory of Pluck adds power. We're actually embedded in the browser. We can store results, compare them, and share them with others easily.

When Pluck came out, people began saying, "It's like TiVo for the Web!" It's like fast-forwarding through the commercials -- you don't have to look through 45 pages on a Web site to find what you want. With Pluck, either you like it or you jettison it. It's all about whether the customer likes the software in the first five minutes.

Now we've got just 20,000 users, so we enjoy the benefit of a petri dish. Out of our 20 employees, 18 are writing code. We're polishing the stone and turning it into a gem. We've been introducing innovations every 60 to 90 days. The most recent is Perch, which stands for "persistent search." It's forever fetching things. You can perch on eBay, news sites, Google. You can perch on competitors -- or look for new ones. It's like a personal-clipping service.

Google, Yahoo, Microsoft -- they're in an arms race. I'm not easily intimidated. The fact is, they're not interested in providing you with more choice. Yahoo is never going to make an application that makes it easier for you to search Google. We're the Switzerland opportunity. By the time the big guys get interested enough in what we're doing, we're hoping it will be too late.

Pluck is the first provider of third-party buyer tools that eBay has ever promoted on its site. It recently closed an $8.5 million funding round.

Always On

Kathy Rittweger

Cofounder, blinkx
San Francisco, California

People ask, "Aren't you afraid of Google and Microsoft and Ask Jeeves? They've got all kinds of people thinking about this stuff." I say, "Yeah, but they're thinking about a lot of other things as well." This is all we ever think about. Sure, the David versus Goliath paradigm comes to mind. But remember the details of the story. The giant was slow moving, and it was defaulting to traditional weapons of battle. Being small is a tremendous advantage.

Fifty percent of people who use keyword search engines abandon their search. We want to get rid of all this Boolean query stuff. The technology ought to serve us, instead of us serving the technology. The best thing about blinkx is that it's always on. It doesn't matter if you're online or offline. It will search anything on your screen. So you can start anywhere you want -- Word, email, a Web page, a PDF -- and you can link to anywhere else. The format -- what the file is, where it is -- isn't important.

So far we've had nearly a million downloads. Last week we had a day when we served 200 million links. But I'm always asking, "What if it did this?" Wouldn't it be great to type in "Happy Birthday, Emily" and go straight to the home video where people are singing "Happy Birthday" to her? How about being able to circle a picture of someone and bring back other pictures of that person? Or whistle into a microphone and let blinkx figure out which song it is and play it? We're working to scale these features down to fit on your PC.

Blinkx launched on July 22, three months ahead of schedule. It has indexed 800 million pages of the Web.

From Issue 88 | November 2004

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