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Rush Hour

By: Jennifer ReingoldWed Dec 19, 2007 at 12:44 AM
Russell Simmons, the godfather of hip-hop, has used street smarts and a platinum Rolodex to create a $300 million conglomerate. Now he's flexing his political muscle. Come inside the frenetic world of a modern entrepreneur.

If it were empty, the executive suite at Rush Communications, the conglomerate owned by Russell Simmons, could be that of any CEO. Look around, and you'll see hardwood floors covered by intricate oriental rugs, a set of deep red, tufted leather couches and chairs, a mahogany desk, and the requisite 43rd-floor views of midtown Manhattan that span both rivers. You expect no noise other than the hushed tones of a secretary whispering that an appointment has arrived.

But that's not exactly this CEO's style. In Russell Simmons's office, Lord Nez, an intern, breaks out into a spontaneous rap while helping Simmons choose a pink Phat Farm suit for tonight's MTV Video Music Awards. The door is wide open, a good thing because it's often blocked by a stream of designers, friends, and employees trickling in and out without advance notice, asking Simmons to sign this or approve that. The phone is either ringing or Simmons is using it, all the while thumbing messages on his Motorola two-way like a madman, talking a blue streak to a reporter, and pouring a mysterious ochre-colored powder into a bottle of Evian (that's lunch). Forget about power ties: Simmons makes his executive statement with floppy Phat Farm jeans, spotless white sneakers, a neon-green Polo shirt, and a pink Barbie Band-Aid behind his ear.

Brrriinng! Simmons is calling Reverend Run, one-third of the famous rap group Run-DMC (aka Simmons's own little brother Joey) to talk about the sneaker company they co-own.

Brrriinng! It's Dr. Benjamin Chavis, the former head of the NAACP and now president and CEO of Rush's Hip-Hop Summit Action Network, who wants to prep for a corporate meeting.

Brrriinng! Kimora Lee Simmons, a former Chanel model, Simmons's wife of four years and the designer of Rush's Baby Phat women's and girls' clothing lines, is on the phone, fretting that she doesn't feel like going to the MTV awards. "It's okay, honey," he teases. "I'll just take [sexy female rap star] Foxy Brown." (Kimora didn't make it, but Simmons showed up with his brother instead.)

This attention-deficit-disorder-as-management-style is an amazing thing to behold. It's also business as usual for Simmons, arguably the most creative, successful, and respected African-American entrepreneur of the moment. He has built a career--and incubated a vast array of businesses--on the simple premise that the music and culture of today's urban youth have broad commercial appeal across the United States and around the world. As hip-hop has blossomed in Iowa, Connecticut, and Paris, so too have Simmons's wealth, power, and influence. "I consider him one of the great entrepreneurs out there today," says his pal Donald Trump. "He's a fabulous guy with a tremendous understanding of business."

Yet spend a few hours with Simmons, and it becomes obvious that he is no longer all about the benjamins. His favorite line, says Craig Marshall, Rush's COO, is "What else?" and that now seems to mean using his power to achieve social and political goals ranging from overturning certain restrictive New York State drug laws to encouraging voter registration. "I want to contribute more to earth than I take away from it," Simmons says.

Simmons's success comes as much from what he is not as from what he is. He is not a man who made it big and then abandoned his roots but rather one who is still as comfortable on the streets of the inner city as he has become on Wall Street. He vacations on St. Bart's with the gatekeepers of the establishment, virtually all of whom call him a friend, while holding political opinions and promoting cultural messages that many of those same people might find incendiary. He is radical and approachable at the same time. He is, in a word, authentic.

Today, the Russell Simmons empire, dubbed Rush after Simmons's most apropos nickname, spans clothing (Phat Fashions, featuring the Phat Farm, Baby Phat, and Phat Farm Kids lines, expects to bring in an estimated $615 million in retail sales this year) and music (he is chairman of Island/Def Jam records, although he sold his stake in the company in 1999). There's a new financial-services arm, an entertainment unit that includes the acclaimed Def Comedy Jam and Def Poetry Jam series of live shows and television programs, a monthly magazine, and an energy soda, DefCon3. Rush also houses the nonprofit Hip-Hop Summit Action Network, a nationwide series of youth conferences aimed at increasing voter registration and political awareness, and the Rush Philanthropic Arts Foundation.

From Issue 76 | November 2003

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April 17, 2008 at 11:23am by THELMA SHEARIN

Complaint: Sent: Friday, February 29, 2008 11:59 AM
To: agent@rushcard.com; complaints@complaints.com; Shearin, Thelma (DMHMRSAS)
Subject: DO NOT DELETE - SERIOUS PROBLEM

To Whom It Concern:

I am contacting all media and newspapers I can until Russell Simmons hears about this.

This is just one email that I sent to rushcard agents. I only got an auto response saying they receive my complaint, nothing else.

I would like to say that the TV stations are advertising Rushcard.com so people can obtain a debit card, well this is a rip off. When you join rushcard.com, you have to pay 1.95 + whatever the atm charges which is usually 2.50 to 3.00, which I usually pay 4.95 to get my own money, and you have to pay 1.00 on swiping transactions.

I have a Rush card and I tried to withdraw my money on payday on February 1, 2008 for 780.00 from Bank of America's Atm Machine. The machine did not dispense my money. I tried to do the transaction again, now it was insufficient funds. I didn't receive the money at all. I went inside to talk to the people at Bank of America and they said they couldn't help me, that I would have to talk to my Bank (rushcard). I called Rushcard and talked to some foreign person (which is always the case, and you can't never understand what they are saying) in which they told me that I would have to fill out some Error allegation papers which they faxed to me and I faxed back 5 times.

I have been calling Rushcard since my money was taken, and all I can get is a foreign person telling me the papers have been forwarded to their corporate offices which no one seems to have the number to. I have sent all necessary paper work, and they tell me its going to take 90 days. I feel like it didn't take 90 days or seconds for them to take my money and put it in the hold status so why can't they just give me my money back. A guy named Victor has called me twice asking me for a receipt from that day. I faxed the receipt along with the other papers, but the only receipt that Bank of America's ATM gave me only showed by balance, nothing more and nothing less. That is all I have. That receipt has the number on transaction number on it and I have called the ATM network services and they said they don’t see why my bank is taking so long to give me my money because their records indicate that I didn’t get my money that day, but they can’t issue my money, my bank has to do it.

780.00 might be chump change to Russell Simmons and his associates but it's a hell of a lot to a working person such as myself. I want my money back and if I don't receive my money, legal and media actions will be taken as well as the internet. People need to know about this RUSHCARD that is advertised on TV. with the high fees, and no dispense of money. Because of this, I have surely cancelled my direct deposit. This happen 3 times to me, but it won’t happen again because I have cancelled my direct deposit with this company. I’d rather wait on my check being mailed then to mess with this company ever again.

There are a lots of complaints found on the internet and it's a lot more people complaining. All I get is a foreign person telling me it takes up to ninety days. Well May 1 will be ninety days, I don't know what the hold up is but if my money is not there on May 1, I will be pursuing this at a higher level. All I want is my money back that I worked damn hard for. I didn't work to give my money away especially to rich people.

For other complaints refer to: http://russellsimmons.humanarchives.org/guestbook, http://www.creditcardbling.com/comments/gbook.php. These are only a few. You can find more by doing a internet search and typing in Complaints about Russell Simmons rush card.
Thelma Shearin