The faster big business cleans up its ethical mess, the sooner we can address the real crisis of capitalism. Giant companies dominate the landscape -- from media to medicine, banking to broadband. But talented people don't want to work for them, customers hate doing business with them, and Wall Street doesn't want to invest in them. A candid appraisal of why so many big companies (even the honest ones) don't work -- and some radical ideas for reform. Keith H. Hammonds page 78
Tony Soprano is back (finally). Six Feet Under is tops (now). And Chris Albrecht is smiling (really). The head of HBO is the most original mind in television. Here's his program for innovation. Polly LaBarre page 90
There are few career moments as exciting -- and these days, as perilous -- as taking over the top job at a company, business unit, or department. But what exactly do you do once you're in charge? How do you jumpstart growth in a slow-growth environment? How do you clean up the mess you inherited? How do you unleash big ideas in cautious times? From the CEO of a high-profile software company to the new owners of a 127-year-old restaurant, four leaders offer 8 tactics to make a sudden impact. Linda Tischler page 106
David Novak did time as a white-collar crook at Eglin Federal Prison Camp, aka Club Fed. Now he advises first-time felons on how to survive life on the inside. Hey, Ken and Jeff (and Bernie and Sam and Dennis), would you like his number? Chuck Salter page 120
Chris Bangle and his design gurus are the creative engine inside the hottest car company in the world. But BMW's most breathtaking design may well be its strategy for growth. At the height of its success, when many of its rivals are hunkering down, BMW is making risky bets and unveiling a collection of bold new models. Who says you shouldn't mess with success? Bill Breen page 123
Monique Greenwood left the publishing fast track to run an inn and open a restaurant. But how did someone eager to balance her life manage to get so busy? And how does someone so busy manage to have so much fun? Chuck Salter page 138
Who: Danny Shader Title: CEO Company: Good Technology Where: Sunnyvale, CA Challenge: Develop a better system for delivering enterprise email and access to secure corporate information Alison Overholt page 50
