2. The goal is to go paperless. "People who think they can avoid cleaning up by going paperless have missed the point. The problem is identifying how to manage information."
3. As long as you can find everything, you're okay. "Employees say, 'I know where everything is, so who cares if my office is a mess?' To which I say, 'What happens if you're not there?' "
4. When you're getting organized, go in order. "When people try to clean up their office, they start with the old stuff. But then new stuff comes in, and it looks more interesting. I start with what's new. Today's mail is tomorrow's pile."
5. Messiness is a moral issue. "My license plate used to say, 'I ORGNIZ.' But I got so tired of people saying, 'You'd die if you saw my house.' Organization simply means, Does it work for you?"
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