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Table of Contents - March 2002

Table of Contents - March 2002

Report From the Future

Down the Up Staircase
A British TV series invites CEOs to leave their offices, head to the front lines, and find out what's going on at their companies. The results are eye-opening -- and millions are watching. Ian Wylie
page 34
Why Is This Man Smiling?
You'd think startup wizard Atiq Raza would be getting hammered. He operates in trouble-plagued Silicon Valley, he launches companies in the wildly overbuilt telecom sector, and he runs -- gasp! -- a business incubator. Based on his impressive results, you may want to think again. Bill Breen
page 38
The Trouble With Mentors
Our correspondent seeks out the counsel of great men (and women) and learns a valuable lesson: The best advice to follow is your own. Harriet Rubin
page 44
Think for a Change
What can executives learn from a women's liberal-arts college in Milwaukee? The most important lesson: how to turn their companies into learning organizations. Curtis Sittenfeld
page 48
Seats of Power
Two of the hottest chairs on the market suggest how ideas about work are moving. Christine Canabou
page 54
PC TV
Who says work and play don't mix? Christine Canabou
page 56
Books That Matter: Mae Jemison
A book recommendation from Mae Jemison, of the Jemison Group. Christine Canabou
page 56
What the Hell Do Smart Cards Do?
Fast Company solves the smart-card mystery. Charles Fishman
page 58
The Whole World Is Watching
Meet Risto Linturi, an influential futurist, consultant, and venture capitalist with a unique vision for the future. Christine Canabou
page 60
Technology: How Much? How Fast? How Revolutionary? How Expensive?
Not long ago, we believed in technology's outsized potential to move markets and to transform industries. Now the promise of technology seems unfulfilled. What's next? Will technology take a backseat? Or are we about to see a new role for technology -- one that is smarter, sharper, and more sustainable? Fast Company
page 62

Features

Deviants, Inc.
Deviance tells the story of every mass market ever created. What starts out weird and dangerous becomes America's next big corporate payday. So are you looking for the next mass-market idea? It's out there ... way out there. Ryan Mathews and Watts Wacker
page 70
Isolating the Leadership Gene
Jim Mullen's company invented a blockbuster treatment for multiple sclerosis, and it spends $1 million a day experimenting on revolutionary new medicines. Mullen himself is experimenting with the new challenge of leadership: How do you exude confidence and command in a high-stakes business fraught with big risks and head-spinning complexity? Here's what he's discovered. Charles Fishman
page 82
The Fast 50: Champions of Innovation
It is with great pride and genuine excitement that we introduce the winners of our first-ever readers' challenge. We unveiled the competition last November and unleashed a torrent of grassroots energy and enthusiasm. Here are 50 leaders, change agents, disrupters, trendsetters, and social entrepreneurs who are getting things done by doing things differently.
page 95
Virtually There?
Ideas need to move faster than ever. Global teams have to cooperate more closely than ever. Nonstop travel seems less appealing than ever. The solution: an ever-growing collection of tools for electronic collaboration. Can it be that when it comes to doing real work across long distances, we are ... virtually there? Alison Overholt
page 108

Master Class

Life After Enron's Death
Preventing another Enron means understanding what really went wrong. That means understanding transparency, opportunity, and speed. John Ellis
page 118
How Intel Puts Innovation Inside
Everybody worships at the altar of innovation. But it takes a company such as Intel to distill the very essence of innovation and turn it into a set of learnable, repeatable practices. George Anders
page 122
How Fitch Makes Its (Fast) Pitch
Is it getting kind of bleak in the business game these days? Finding it hard to get on base, get some hits, win some praise? Forget about old Casey! We recommend this switch: If you want to score some business, instead work on your pitch! Fara Warner
page 126
Internet 101
According to The Cluetrain Manifesto coauthor David Weinberger, the Web has been underhyped. That's right, underhyped. In his new book, Small Pieces Loosely Joined, Weinberger offers a unified theory of the Web -- and rules for tapping into its real power. Keith H. Hammonds
page 132

More Great Stuff

Champions of Innovation
A letter from the founding editors. the founding editors
page 18
Advertisers in Issue 56
Interact with the companies whose products and services are advertised in Fast Company. Fast Company
page 131
Lights, Camera, Recovery!
A Spy in the House of Work The Spy
page 136

Online Highlights

50 Ways to Get Things Done
(Web Exclusive)
In the magazine, you'll meet the winners of our first-ever Fast 50 competition. Then go online to explore the ideas, strategies, and tactics that they use to invent new products, reinvent companies, and champion change. A Web-only manual on innovation designed to help you and your company innovate more effectively.
Growth That Doesn't Quit
(Web Exclusive)
How do you stay on the growth track during a slump? Some of the best thinking on that question comes from VeriSign and BEA Systems, two Silicon Valley companies that have figured out how to be recession-proof.
Can Ford Move Forward?
(Company Spotlight)
Detroit's second-largest auto company has been home to big experiments with change -- and is experiencing some big problems too. Former CEO Jacques Nasser is gone, but should he be forgotten? William Clay Ford Jr. may be the future, but can he fix the present? Consult our A - Z Fast Companies Directory for essential reading about Ford Motor Co.