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Table of Contents - January 2002

Table of Contents - January 2002

Report From the Future

After Shock
According to philosopher and business consultant Peter Koestenbaum, the "shock of death" can teach us the secrets of leading a successful life -- if we have the courage to learn. Polly LaBarre
page 29
Special Delivery
Who needs a stamp featuring Pierre Trudeau or Queen Elizabeth? Christine Canabou
page 30
Curb Your Enthusiasm
Harley-Davidson customers love their bikes -- to the point where they scare off potential customers. Here's how Harley is expanding its audience without alienating its hard-core fans. Fara Warner
page 32
My Favorite Bookmarks: Jonathan Ressler
Picks from the president of Big Fat Inc. Fast Company
page 38
Working Capital
Must Read Polly LaBarre
page 38
Scared Straight
Worrying about the right threats makes you smart. Worrying about the wrong threats leaves you vulnerable. Security expert Robert Oatman wants to keep you scared straight. Scott Kirsner
page 40
Star Search
Disrupter Fara Warner
page 44
He Builds Company Towns
Barry Ludwig designs cutting-edge office parks. What he tries to create is a sense of community and connection -- which means looking to ancient cities for design principles. Fara Warner
page 46

Features

On the Road Again
After suffering through the worst years in its history, Yellow Freight System hired Bill Zollars to drive an old-economy company in a new direction. Now, almost six years later, Yellow is faster and more reliable and caters to customers like never before. Chuck Salter
page 51
Roche's New Scientific Method
How does a giant pharmaceutical company reckon with genomics technology? By making a fresh start in how it recruits its scientists, manages projects, and uses computers. Here's how the Roche Group is reinventing how it invents. George Anders
page 60
Weird Ideas That Work
Do you need a fresh start on creativity? Stanford professor Robert Sutton is a unique voice with an urgent message about how to generate and capitalize on new ideas. Polly LaBarre
page 68
Starting Over ... and Over ...
Startup star Kamram Elahian has enjoyed big wins, suffered expensive flops, and launched a bold initiative to wire the world's schools. In the process, he has become a master at making a fresh start. Bill Breen
page 77
Nonstop Flight
America's B-52 bomber doesn't need a fresh start. It is a marvel of patience and persistence -- and it may fly for 40 years more. In a world gripped by recession and war, it may be a symbol of the future. Charles Fishman
page 82
Survival Is Not Enough
Hey, it's a jungle out there! So if you want to win, do more than embrace change -- learn how to evolve. Seth Godin
page 90

Master Class

The Hard Truth About New York
You can listen to the boosters talk about the rebuilding of the Twin Towers. Or you can face the truth: New York is in danger of tipping over. John Ellis
page 99
The Real Biohazards
We do face bioterrorism -- but the three threats we face aren't anthrax, smallpox, and pneumonic plague. George Anders
page 100
7 Lessons From WaMu's Playbook
Mergers and acquisitions are, once again, shaking up all kinds of industries. The big question: How do you do them right? Here's the playbook according to Washington Mutual, one of the best in the business. George Anders
page 102
Provocation 101
Larry Weber is trying to provoke you. He wants to take your tired cliche-ridden definition of leadership and turn it upside down. Here's a look at the leader of today: the provocateur. Paul C. Judge
page 108

More Great Stuff

We All Need a Fresh Start
A letter from the founding editors. The Founding Editors
page 12
Advertisers - Issue 54
Interact with the companies whose products and services are advertised in Fast Company. Fast Company
page 106
Shrinking the Economy
A Spy in the House of Work The Spy
page 112

Online Highlights

Blunders for Bad Times
(Web Exclusive)
Christopher Lochhead, former chief marketing officer of Scient Corp., helped the Internet firm soar -- and then watched it crash. Here's his candid take on bad moves that companies make during tough times.
Keith H. Hammonds
Battle Plan
(Web Exclusive)
Former U.S. Army lieutenant colonel Ralph Peters outlines nine strategies for understanding and defeating the new enemy.
Anni Layne Rodgers
Pixar Animation Studios
(Company Spotlight)
Can the creative geniuses behind Monster, Inc. keep extending their string of successes? Consult our A - Z Fast Companies Directory for essential reading about and job openings at Pixar.