Issue 50

September 2001

Fast Talk

  • Fast Talk: The State of the Customer Economy

    Adopt customer-relationship management. Be customer-centric. Organize around the customer. The customer is king. By now, these customer mantras should sound familiar. But are they the new hype or the new habit?

From the Editor

More In This Issue…

  • Change Agent - Issue 50

    Sadly, the future ain't what it used to be. We've gotten used to smaller dreams and closer reality. Here's to unreachable goals!