Zoe Baird and her colleagues at the Markle Foundation have embraced a daring approach to the risk-averse world of philanthropy. The results have been remarkable -- and controversial. Jennifer Reingold
The leaders of Scient Corp. built a thriving, fast-growing consulting firm that owed its very life to the Internet economy. Then the dotcoms imploded -- and many of Scient's customers folded. Here's how the firm is preparing for the next economy. Keith H. Hammonds
Sweethearts and wafers -- and an assortment of nostalgic candies -- connect Necco to its rich past. And its nimble customer-responsive approach to the candy business makes for a very sweet future. Charles Fishman
At the Aravind Eye Hospital in Madurai, India, 82-year-old Dr. Govindappa Venkataswamy has solved the mystery of leadership: He brings eyesight to the blind and light to the soul. Harriet Rubin
Two new books offer some transformational tools to help leaders leap into the future. But their e-word marketing ploys are e-xcrutiating. Alan M. Webber
The gregarious founder of the pathbreaking e-commerce company holds forth on cracking eggs, Mike Meyers, and other nonvirtual wonders of the world. Charles Fishman
Alissa Kozuh of Nordstrom.com tries to understand what customers are looking for by analyzing the words they type into the site's search engine -- all 45,000 of them. Ron Lieber
Jonathan W. Ayers, president of Carrier Corp., loves the Web. But he's no radical. For giant companies like his, he argues, the real power of the Internet lies in doing what you already do faster and cheaper. Paul C. Judge
