Jodie Bernstein patrols the Web for the Federal Trade Commission, looking for swindlers and snake-oil salesmen. At 74, she's part John Wayne, part Jessica Tandy -- and all business. Daniel H. Pink
Two years ago, Bruce Mau unveiled a 43-point program that took the design world by storm. Here is an incomplete selection from his incomplete manifesto. Scott Kirsner
Tom Kelly is using the Web to reinvent training inside the world's most Internet-centric big company. Here's what he's learned about e-learning -- and how it's changing the style and the substance of training at Cisco Systems. Anna Muoio
Bruce Mau's influential studio works with a roster of world-renowned clients. But its mostenduring contribution may be to the theory and practice of design itself -- from what kinds of projects are worth taking on to how to design for creative growth. Scott Kirsner
If baby boomers had their own Faust, he'd be Larry Brilliant, a man who's found himself at the center of almost every defining moment of his generation. His biggest battle: taming the devil of ambition. Harriet Rubin
It's the new mantra of strategy and marketing: If you want to keep your customers' attention, then you've got to deliver a compelling experience. Bob Rogers and his colleagues are designing such experiences. Scott Kirsner
The people of Ursa, Shell's $1.45 billion oil-and-gas platform, live 65 miles offshore, in an environment that is demanding and dangerous, and that could drive them crazy. Here's how they work -- and how they cope. Ron Lieber
This year, for the first time, the new economy and a presidential election collide. In exclusive interviews, Fast Company asks Al Gore and George Bush about growth, innovation, change, and leadership. Alan M. Webber
Judy Rosenblum has dealt with all of the obstacles that keep companies from getting smarter. Here is her 10-point curriculum for getting smart about learning. Alan M. Webber
When change programs are doomed before they start ... When old leaders are stumped by new challengers ... When change itself is changing ... Robert B. Reich
Understanding how you think is just as important as what you think about, says Annette Moser-Wellman, founder of the FireMark consultancy. She teaches managers how to identify their creative style. Cheryl Dahle
Dupont's "Leadership for Growth" program leverages talent and ideas by taking the chemical company's top executives out of their element and teaming them up with colleagues from other divisions. Betsy Wiesendanger
This won't hurt a bit.... The Pankey Institute helps dentists to create a more successful practice by answering some soul-searching questions: Are you truly happy in your work? Do you have inner peace? Ron Lieber
With the patience of a visionary, Bragi Arnason has been talking up the power of hydrogen power for more than 20 years. Now the energy elite is finally paying attention. Ian Wylie
We all want to change the world. But does business change really require revolutionary zeal? Two important new books offer sharply competing perspectives on the virtues of business bolshevism. William C. Taylor
Delta is flying high on the Web -- thanks to a bunch of smart dotcom partnerships. Here's how one big company is making the Web connection. Keith H. Hammonds
We've evaluated some Web tools that are designed to let you assemble your favorite sites, or even portions of your favorite sites, into a single page -- the ultimate shortcut to keeping track of the information that you need. Gina Imperato
CEO Lisa Hjorten and her colleagues make software that helps project teams run on time and on budget, with attention to detail and with a crisp sense of discipline -- which is an awful lot like how Pacific Edge runs itself: "We practice what we preach." Rehka Balu
High-profile partnerships have become a big (and expensive) part of life for Net companies. But these days, the least-glamorous partnerships are often the best ones. Here are the new ingredients for successful dotcom alliances. George Anders
One way for big companies to grow faster is to use the Web to turbocharge their business. Russ McMeekin and the e-Business for Honeywell team are showing the manufacturing giant how to do that. Cathy Olofson
London School of Economics professor Ian Angell is a brilliant man with a dark and disturbing vision. And if he's right about the future, you'd better learn to think like a "new barbarian." Paul C. Judge
