Third, one person should be responsible for setting up equipment. Could you imagine trying to conduct a meeting if no one knew who had the key to a conference room? It's also surprisingly common to waste the first 15 minutes of a meeting trying to get connected.
Finally, in real estate, it's location, location, location; in long-distance collaboration, it's audio, audio, audio. I have observed 25 engineers try to have a conference call using a tiny speakerphone. My most important piece of teleconferencing advice: Use good speakerphones!
Steve Poltrock (Steven.Poltrock@PSS.Boeing.com) is a technical fellow in mathematics and computing technology at Boeing Phantom Works, Boeing's research division. He leads projects supporting teamwork, work-flow management, and knowledge management. Poltrock earned a PhD in cognitive psychology from the University of Washington and has conducted research in perception, cognition, and mathematical psychology at the University of Denver and at Bell Labs.
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