Office of the Future

But Gaudreau's job title is more than fun and games. Here are his ground rules for being a successful coach.

Let the players play.

Coach Gaudreau knows his role. Look no further than the baseball uniform that he had specially made. He wears the number "2" because his employees come first.

If you ignore the fans, they'll start ignoring you.

At Regus, the stars are in the field -- because that's where the fans (customers) are. "You're playing for the fans, not for yourself," Gaudreau says.

Don't let the rookies cost you the big game.

The worst thing that you can do is to put new people in situations that they're not ready for, says Gaudreau. When opening a center in a new market, he relies on a core team that he's trained himself. "Touch 10 employees -- 10 stars -- and then let them touch 10 employees," he says. "That's how you grow exponentially, with speed and quality."

Learn from your competition.

"Everybody does one thing better than you," says Gaudreau, who regularly visits the competition. "If you learn one good idea a thousand times, you will have a thousand good ideas."

Learn from your losses.

"Every company faces adversity. The successful ones are those that bond from it," Gaudreau says. "It's up to the leaders whether you'll grasp adversity, embrace it, love it, and use it as a challenge -- or let it break you."