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Built to Flip

By: Jim CollinsWed Dec 19, 2007 at 12:10 AM
A battle is under way for the new economy. Which side are you on?

But here's the good news: Built to Flip can't last. Ultimately, it cannot become the dominant model. Markets are remarkably efficient: In the long run, they reward actual contribution, even though short-run market bubbles can divert excess capital to noncontributors. Over time, the marketplace will crush any model that does not produce real results. Its self-correcting mechanisms will ensure the brutal fairness on which our social stability rests.

The most significant consequence of the Built to Flip model isn't socioeconomic, however. It is personal. When it emerged in the early 1980s, the new-economy culture rested on three primary tenets: freedom and self-direction in your work; purpose and contribution through your work; and wealth creation by your work. Central to that culture was the belief that work is our primary activity and that through work we can achieve the sense of meaning that we are looking for in life. Driving the new economy were immensely talented, highly energetic people who sought a practical answer to a fundamental question: How can I create work that I'm passionate about, that makes a contribution, and that makes money? By fostering a culture of entitlement, Built to Flip debases the very concept of meaningful work. And, as is always the case with any form of entitlement, it ultimately debases the person who feels entitled.

Even for those with exceptional talent and drive, money seems to have become the central point of it all. The poster children of the new new economy are people like Jim Clark, the founding genius of Netscape, who is vividly portrayed in Michael Lewis's riveting book "The New New Thing" (W.W. Norton, 1999). Despite his impressive résumé, Clark comes across as a man who is stuck on a monetary treadmill: He seems addicted to running after more and more, and then more still, without ever stopping to ask why. Late in the book, Lewis describes a scene in which he presses Clark on this very issue. Earlier, Clark had said that he would retire after he became "a real after-tax billionaire." Now he was worth $3 billion. What about his plans for retiring? "I just want to have more money than Larry Ellison," he says. "I don't know why. But once I have more money than Larry Ellison, I'll be satisfied."

But Lewis pressed further. In about six months, Clark would surpass Ellison in terms of net worth. Then what? Did Clark want more money than, say, Bill Gates? Lewis writes, " 'Oh, no,' Clark said, waving my question to the side of the room where the ridiculous ideas gather to commiserate with each other. 'That'll never happen.' A few minutes later, after the conversation had turned to other matters, he came clean. 'You know,' he said, 'just for one moment, I would kind of like to have the most. Just for one tiny moment.' " In the biggest flip of all, by running aimlessly on the new-wealth treadmill, we have come to resemble previous generations. In the old economy, our parents got jobs not because of the work itself but because of the pay. In the new economy, we got jobs not just for the pay but also for the chance to do meaningful work. In the new new economy, we've come full circle. This time, though, the drive for money is not about putting bread on the table (in other words, achieving comfort and security); it's about getting a bigger table. It's about keeping up with the Ellisons.

Comparison, a great teacher once told me, is the cardinal sin of modern life. It traps us in a game that we can't win. Once we define ourselves in terms of others, we lose the freedom to shape our own lives. The great irony of the Built to Flip culture is that its proponents see themselves as freethinking people in search of the Holy Grail. And yet, when they do one successful flip, they invariably discover that it isn't enough. So they go off in pursuit of bigger numbers -- not one set of options but a whole portfolio of options -- in an escalating, never-ending game. If the Holy Grail isn't $10 million, then maybe it's $50 million. And if it's not $50 million, then surely it's $100 million ... Meanwhile, those who don't play Built to Flip view their "no better than me, but luckier" colleagues with seething envy -- a form of self-imprisonment that's even uglier than greed. The Holy Grail will forever elude those who imprison themselves, no matter how gilded the prison. As Joseph Campbell pointed out, the Holy Grail can be found only by those who lead their own lives.

Built to Work

So which are you striving for: Built to Last or Built to Flip? In fact, that's the wrong question. Some companies will be built to last; some won't. Some should be; others shouldn't. Ultimately, that's an artificial distinction.

From Issue 32 | February 2000

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