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Change Is a Circus

By: Karen KarboWed Dec 19, 2007 at 12:08 AM
Ladies and gentlemen! Step right up and direct your attention to the big top! Introducing three daring young change agents who will, before your very eyes, attempt the toughest transformation of all: to get on that trapeze and fly!

Even upside down, Wasserman looks like a gymnast -- compact and muscular. His trick of the moment is the back tuck, which is essentially a back flip from a standing position. He nailed it once before, then lost it.

"Doing a trick once or twice doesn't extinguish the anxiety," he confides. "Fear can stay with you for a long time. I thought I'd mastered the back tuck. But then I was goofing around in my backyard, and I had a bad fall. I could have really hurt myself. I was afraid of the trick all over again, just as if I'd never done it. I guess you never truly conquer your fear. You just have to learn to accept it, without letting it compromise your performance.

"The tricks I learn here always seem 100% impossible when I first attempt them," Wasserman says. "But I start by mastering one small skill, then another, and if I'm patient, I begin to see results. The same goes for my work. I try to imagine what the Web interface of the future might be, and I don't have a clue. But I've learned that it doesn't matter. I've gained the confidence that an answer will eventually emerge -- I just have to keep working at it."

From Issue 30 | November 1999

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