Table of Contents - December 1999

Table of Contents - December 1999

Features

Design - Charlie Trotter
"To me, searching for perfection isn't anywhere near as interesting as trying to find your own voice." Ron Lieber
Design - Eva L. Maddox
"Design shapes the way we live. So it ought to serve everyone." Ron Lieber
Design - Freeman Thomas
"Car designers need to create a story. Every car provides an opportunity to create an adventure." Charles Fishman
Digital Competition - Avram Miller
"The power of the Internet is that you can experiment." Katharine Mieszkowski
Digital Competition - Laurie A. Tucker
"Our customers are moving at Internet speed, so they need us to respond at Internet speed." Scott Kirsner
Digital Competition - Tom Bevilacqua
"I walk into a deal with the mind-set that it's about the people, not the technology." Eric Ransdell
Fast Agency, Slow Government
How John Mitchell and Coleen Vogel help the U.S. Mint run like a business. Anna Muoio
Giving Back
Unit of One Jill Rosenfeld
His People Are as Good as Gold
How Bill Daddio strives to build the nation's best police department. Anna Muoio
Learning and Change - Catherine Muther
"Why shouldn't the Internet have as much impact on how we think about philanthropy as it has had on how we think about commerce?" Katharine Mieszkowski
Learning and Change - Roger Martin
"When you're building Business School 2.0, you don't start from scratch." Ron Lieber
Mint Condition
Take a lesson in change from people who make change for a living. Philip Diehl and his colleagues at the U.S. Mint have transformed a clumsy bureaucracy into a fast-moving enterprise with great customer service and a cutting-edge presence on the Web. Anna Muoio
Social Justice - Alan Khazei and Vanessa Kirsch
"If you are exposed directly to an injustice or need, you want to do something about it." Cheryl Dahle
Social Justice - Ernesto Cortes Jr.
"We organize people not just around issues, but around their values." Cheryl Dahle
Social Justice - Tracy Westen
"Democracy is an interactive form of government." Eric Ransdell
Talent - Andy Esparza
"There's a war for talent going on, and we're right in the middle of it." Chuck Salter
Talent - Jeff Daniel
"Lots of people think that they know how to recruit college students, but they don't have a clue." Chuck Salter
The Customer Is Always Dead
It's the ultimate in designer products: your personal casket. And Batesville Casket Co. makes customized caskets faster, cheaper, and better than anyone else. Lisa Chadderdon
Who's Fast 2000
The future belongs to -- and is being created by -- unsung heroes and rising stars: people who use their energy, their brains, their passion, and their commitment to make a difference. Fast Company
Work and Life - Helen Wilkinson
"If feminism doesn't address what's happening to men today, it's not going to move forward." Keith H. Hammonds
Work and Life - Morrie Schwartz
"When you learn how to die, you learn how to live." Chuck Salter

Report From the Future

(Away from) Home for the Holidays
These four destinations provide a welcome dose of holiday cheer. Amy Wilson
A Smarter Way to Brainstorm
The Meeting I Never Miss Cathy Olofson
Chief Imagination Officer
Job Titles of the Future Erika Dykstra
Consultants and Summitry - Into Thin Advice
Consultant Debunking Unit Ron Lieber
Dream Gift
Sega's Dreamcast is a dream come true for videogame players. Amy Wilson
Funny Business
Poking fun at cyberspace. Gina Imperato
Handy Gadgets
Handspring and Palm Computing unveil new devices for the novice and seasoned expert. Amy Wilson
Just the (Meaningful) Facts
Report from the Futurist Cathy Olofson
MTW Puts People First
This fast-growing outfit creates major e-commerce applications. But its core product is its culture. "We thought that if we started by creating a place where people liked to work, we'd achieve our financial goals." Jill Rosenfeld
Manager of Mischief
Job Titles of the Future Erika Dykstra
My Favorite Bookmarks - Heidi Swanson
Picks from the founder and chief chick of ChickClick.com Fast Company
My Favorite Bookmarks - Phil Terry
Picks from the CEO of Creative Good Inc. Fast Company
Road Rules - Rule 15
Live out of the box. Heath Row
See the Future@Work
This hands-on exhibit provides a glimpse into the work environment of the future. Liz Zack
She Builds Online Brands on the Street
Di-Ann Eisnor is a master at persuading busy people to pay attention to digital brands. Her secret? If you want to move people to the virtual world, move your messages to the physical world. Here's how to GetReal.com. Polly LaBarre
Small Company, Big Partners
What's Your Problem? Cathy Olofson
So Cool, So Digital, So Miserable
Two new books offer a provocative critique of the most powerful forces in work and life today: digital technology and our branded existence. Are you ready to embrace a return to authenticity? Polly LaBarre
Speed Reader
This electronic highlighter of sorts makes taking notes -- and transferring them to your computer -- a snap. Amy Wilson
Whirlpool Get Real with Customers
A fun new sales-training program -- part MTV, part collegiate home economics -- emphasizes stories rather than statistics, and experiences rather than expertise. Are you ready for the Real Whirled? Rekha Balu

NetWork

20/20 Change Agent
A four-point plan for bringing clarity to change. Bill Breen and Cheryl Dahle
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Change Is a Circus
Ladies and gentlemen! Step right up and direct your attention to the big top! Introducing three daring young change agents who will, before your very eyes, attempt the toughest transformation of all: to get on that trapeze and fly! Karen Karbo
Field Guide for Change
You've come up with a radical plan that will transform the way your company does business. The next step: execute. But how? By reading, ripping, and leveraging Fast Company's startup manual for leading change. Bill Breen and Cheryl Dahle
Fire Starters
How three change agents plan to revolutionize the way PricewaterhouseCoopers practices business. Bill Breen and Cheryl Dahle
Resistance Fighter
Without a strategy for winning people over, change agents cannot implement their programs for change. Bill Breen and Cheryl Dahle
Shopping for a Cause
A look at five of the top socially conscious places to shop online. Gina Imperato
Surf the Web for a Change
It's never been easier to make a difference on behalf of an issue you care about. You can use the Web to browse for a good cause, to donate money for good works, or to serve as a virtual volunteer. Social change is just a click away. Gina Imperato
The Practice of Change
This is a test: We interrupt this change program to bring you an in-depth look at computer-based simulations. These power-sim tools deliver "that's what" answers to your "what if" scenarios for leading change. Now back to our regular programming. Rekha Balu
Time to Make Change
How busy businesspeople can create mini miracles -- and a difference. Gina Imperato
Trust for a Change
How building trust can facilitate change. Bill Breen and Cheryl Dahle

More Great Stuff

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In My Humble Opinion: "Is it possible to create a 'maybe-proof' company?" Seth Godin
Digital Matters - Issue 30
In My Humble Opinion: "That sound -- the sound of advertising being allowed in is the sound of the future being born." John Ellis
Life/Work - Issue 30
In My Humble Opinion: "While the balance of power has already begun to shift, most male CEOs still don't fully get it." Tony Schwartz
Living Dangerously - Issue 30
In My Humble Opinion: "Oz uses more fiber optics than any other theme park in the world." Harriet Rubin
Quitting Quitting
A Spy in the House of Work the Spy
Who's Fast
A letter from the founding editors. the Founding Editors