RSS

Measure What Matters

By: Lucy McCauleyWed Dec 19, 2007 at 12:03 AM
Unit of One

Founder, chairman, and CTO
Citrix Systems Inc.
Fort Lauderdale, Florida

The difference between a great technology company and an average technology company is how much intellectual property a company creates. I keep a close eye on two measurements. One is our rate of innovation in existing products. I want to know how many customer-requested features are making it into the next release. The other measurement that I track is patent flow.

We've been able to innovate rapidly: We secure two or three patents every quarter. Encouraging employees to write patents not only forces them to get their ideas on paper; it also gives them recognition, because their name goes on their patents. At our quarterly meeting, I award the patents that were granted during that quarter. I do that because this business is about ideas, and the creation of ideas is a very personal thing. We never want to forget that fact.

Edward Iacobucci spent 11 years at IBM, where he ran the joint IBM-Microsoft design team that developed the 0S/2 operating system. In 1989, He founded Citrix Systems, which employs more than 650 people worldwide and has a market value of $3.6 billion.

From Issue 24 | April 1999

Sign in or register to comment.
or