Features

• Road Rules - Rule 8

  Just the fax ma'am.

• Stairway to Information Heaven

  Meeting I Never Miss

• School For Leaders

  Mexico's Duxx Graduate School of Business Leadership wants to create a new generation of leaders by reinventing what leaders learn. Here's what it's teaching.

• What's on Your Agenda

  A letter from the founding editors.

• My Favorite Bookmarks - Heather Irwin

  Picks from the chief creative manager of Maximag.

• What's the Big Idea?

  The Thinkubator helps people recapture their inner child.

• The Agenda - Fast Change

  Tivoli Systems Inc., a fast-growing outfit that was acquired by IBM, is teaching Big Blue how to move.

• Is Your Business a Show Business?

  If it's not, then you'd better write a new script. Forget price, quality, and service. The new competitive arena is the customer's experience. And in a new book, "The Experience Economy," work isn't play -- it's a play.

• Talk the Talk

  Conquering the language barrier.

• Conscious Evolution

  Report from the Futurist

• Updating the Agenda

  A second look at the 1998 Agenda role models.

• Free to Roam

  No more missed calls at work.

• In Search of the New World (of Work)

  Three companies -- pioneers in vastly different industries, each founded on a compelling competitive force -- point the way to success in the new economy.

• The Agenda - Total Teamwork

  Teams of doctors, nurses, and technicians at the world-renowned Mayo Clinic bring new-economy practices to "old-fashioned" medicine.

• Boss Management

  Unit of One

• The Agenda - Introduction

  Fast Company's second annual report on the people, teams, and companies that are doing work that matters -- and creating the future of work.

• Swing into Spring Training

  Spring is just around the corner, and so is tee time! Here's all you need to know about dusting off your swing, practicing your putts, and getting yourself -- and your game -- in shape.

• Advertisers in Issue 23

  3Com Palm Computing www.palm.com Achieve Global www.achieveglobal.com Altigen www.altigen.com Altoids www.altoids.com American Century www.americancentury.com American Electric Power www.aep.com American Express Financial Advisors www.americanexpress.com/advisors American Express Small Business www.americanexpress.com AmeriSuites www.amerisuites.com Andersen Consulting www.ac.com Arkansas Economic Development www.1-800-arkansas.com ASID www.interiors.org AT&T www.net.working.att.com

• CEO of Love

  Job Titles of the Future: Bill Schreiner

• You Have to Start Meeting Like This!

  We work -- therefore we meet. But why do so few of our meetings meet our expectations? Michael Begeman may be the world's foremost expert on the business world's most universal ritual. Here's his short course on running meetings that will work for you.

• Please Do Not Disturb

  Sleeping on the job.

• Good Ways to Deliver Bad News

  Dr. Robert Buckman is a cancer specialist who teaches doctors -- as well as executives at IBM, Andersen Consulting, and Upjohn -- how to break bad news: "You can't let emotions interfere with your message."

• The New Sound of Music

  Bringing digital music to the masses.

• Monkey See, Monkey Do

  Consultant Debunking Unit

• My Favorite Bookmarks - Teresa A. Martin

  Picks from the president and CEO of Project Cool Inc.

• Resistance Is Futile!

  A Spy in the House of Work

• They Put the Rest of the World on the Web

  The "tech cowboys" at Webcast Solutions travel to some of the poorest places in the world -- and uncover rich content for the World Wide Web. Have you tuned in to the radio broadcast from Burkina Faso?

• What They don't Teach You about in B-school

  Should you go to business school? If so, how do you get in? And if you go, what will you take away? If you want to pass the B-school test, take a lesson from some B-school students.

• Web Sites We Can't Live Without

  There are millions of sites on the Web. Here is an utterly unscientific, thoroughly opinionated, and absolutely genuine review of sites that have worked their way into our daily lives.

• The Agenda - Grassroots Leadership

  Navy commander D. Michael Abrashoff uses a leadership model that's as progressive as any in business.

• 14 Tools Every Free Agent Must Have

  Fast Company presents the ultimate tool kit for the citizens of Free Agent Nation. Here's what you need to stay connected to your customers, to leverage your time, and to look like a pro.

• Let's Do Lunch

  Not the brown lunch bag of your school days.

• Want a Fast Start? Get Personal!

  The skinny on My Yahoo!, My Excite, and My Netscape.

• The Agenda - Social Justice

  The Freeplay Group, based in Cape Town, South Africa, builds products that capture the imagination of the world -- and that change the world.

• Super Market

  Sure, Central Market offers a dazzling array of choices in everything from apples to zucchini. But what you really get when you shop at this Austin, Texas grocery store is an experience.

• To Transform Culture, Tap Emotion

  What's Your Problem?