
DUDE, WHERES THE CASH? Here's what scares Kutcher: "When I have a conversation with someone and they say, 'I'm not worried about monetization yet.' " | Photographs by Jill Greenberg

ON THE JOB Everyone at Katalyst has a role in the Katalyst HQ mockumentary Web series, including cofounder Jason Goldberg, left, and new-media director Sarah Ross, above right. This year's sponsor is Nestlé's Hot Pockets, below right.
I've walked into the middle of a swine flu outbreak.
"Here, put this on!" Ashton Kutcher bounds from around the corner in his loft-style Hollywood office, wearing a paper face mask and holding another one. "You can choose whether to wear it or not, but we all are. We can't afford to get sick!" Within seconds, I am surrounded by a fast-moving herd of masked Flip-cam marauders, filming my every move. Perched on the stairs. Popping out from the office kitchen. Uh-oh. "Seriously!" says Kutcher, with a goofy grin around his mask. "Swine flu!" He points to the mask in my hand. Punked and defeated, I put it on. "Awesome," he laughs.
I've walked right into an episode of Katalyst HQ, a Web-based video serial that puts the staff of Kutcher's production company, Katalyst, through a loosely scripted, hopefully funny parody of its workday. The current 16-week "season" is sponsored by Hot Pockets, the savory pastry item whose creators want us to "eat freely," unencumbered by a knife and fork. (Truly. The brand manager told me that.) The program is a collaboration between Katalyst; Slide, a Web company founded by Max Levchin of PayPal fame; advertising titan Publicis Groupe; and Nestlé, which owns Hot Pockets. It has been a huge hit, with millions of reposts of the videos on Facebook, each one reaching an average of 65 friends.
"There is nothing really like this out there," says an obviously thrilled Mike Niethammer, Nestlé's group marketing manager. Niethammer, who reviews the script concepts, chuckles at the report of my punking. "I did throw out a Hot Pockets mention," I say. "Nice," he laughs.
The Katalyst HQ series illuminates what Kutcher's production company wants to become: not just a home for his television and movie projects but also a go-to source for brands looking to deploy what's called "influencer marketing," a squishy hybrid of entertainment content, advertising, and online conversation that finds its audience via video, animation, Twitter, blogs, texts, and mobile. "Entertainment, really, is a dying industry," says Kutcher. "We're a balanced social-media studio, with revenue streams from multiple sources" -- film, TV, and now digital. "For the brand stuff, we're not replacing ad agencies but working with everyone to provide content and the monetization strategies to succeed on the Web."
Kutcher, 31, is not exactly the image of a business visionary. He's still best known for his eight seasons as Michael Kelso, the pretty-boy lunkhead from That '70s Show, and as the executor of cringe-worthy celebrity pranks on the hit MTV show Punk'd. (Not to mention his marriage to Demi Moore.) But his future, Kutcher insists, will be all about business. He intends to become the first next-generation media mogul, using his own brand as a springboard. "Punk'd is part of who he is," says Sarah Ross, Katalyst's director of new media. "We're using his brand as a syndication system."
If this all seems far-fetched, hang in there. Mask off, Kutcher holds forth nonstop on his multiplatform plans. He talks of Web trending, content pirating, and the fact that Twitter has yet to make any money. "If we in this industry don't figure something out, we're going to go the way of the music industry and be cannibalized by the Web," says Kutcher. "It's really a war to make money."
It's not just talk. Some 3.9 million people follow Kutcher on Twitter (@aplusk), and he has nearly 3.3 million Facebook fans. Those numbers have helped attract corporate clients beyond Nestlé -- including Pepsi and Kellogg -- and supporters such as Oprah, Larry King, and former News Corp. No. 2 Peter Chernin.
Kutcher and his partner, Jason Goldberg, spent the better part of two years courting the wizards of Silicon Valley, converting them from teachers and skeptics to friends and allies. For all their pranks, Katalyst's digital division can claim one thing most other social-media businesses can't: profitability.
The episode I walked into has a Thanksgiving theme, and Kutcher tells me he plans to let loose a live turkey in the office. "Then everyone will be worried about bird flu!" he says. This from a future media titan? Still, even if Kutcher turns out to be more style than substance and Katalyst doesn't become the Next Big Thing, Kutcher's experiment points toward a new model for the evolving media business that connects Hollywood, tech, and Madison Avenue. No kidding.
Recent Comments | 23 Total
November 24, 2009 at 9:51am by Anthony Caponiti
Thank you for the article on Katalyst. This is a must-read for anybody involved with the new media / social media space.
November 24, 2009 at 10:17am by Kevin Lenard
What needs to be recognized here is the pragmatism that some, very few, actually, of the members of Kutcher's generation possess. What we're seeing ad infinitum is not just what he speaks to in saying "...and they say, 'I'm not worried about monetization yet,' that scares the shit out of me," but that this particular guy has always been about the monetization (via fame/personal brand-building). He's like a Madonna, always chasing the next thing that people are going to pay money for.
That stands in direct contrast to the tail-end "Gen X'ers" and fledgling "Millennials" entering the workforce or just now beginning to enter middle-management. Due to the human failings we're all prey to, they were brought up being 'special' to the point where making money isn't anywhere near as important as self-fulfillment, or self-aggrandizement (their tendency to believe everyone, including the C-Suite, are entitled to their worldly opinions).
This is a group who is currently touring the world, writing books and speaking to each other at literally THOUSANDS of 'conferences' touting "SOCIAL MARKETING," a discipline that, by its own definition, being 'social,' is not a marketing-appropriate medium any more than telemarketing's intrusion on our personal space via a social medium is. This vast posse of self-back-patting "social media as the second coming" enthusiasts, evangelists and advocates are touting the shift of a VERY significant slice of media mix dollars to a realm that has ZERO demonstrable ROI (not that I'm against experimentation or investing in media that can't prove ROI -- TV never would have survived had demonstrable ROI been demanded of it).
The point is that, by experimenting himself and carefully researching and innovating within not just one tactic, but looking for viable ways to provide advertisers like Nestle, Pepsi and Kellogg with real value (not just impressions, but strategically on-brand-message entertaining content). Katalyst is doing what NO ONE, especially not HULU, has done, create a cross-platform mash-up that is actually working to create "Marketing 3.0," much more than the mere evolutionary step that was "Marketing 2.0": the shift from push to pull, from telling to listening and engaging.
This is a very big deal. Kudos to a guy who is visionary enough to keep thinking, working and experimenting until he can make everyone money in the process.
Banging the Drum on a Single Media Tactic Won't Work post: http://tinyurl.com/yhlllte
November 24, 2009 at 10:31am by Brady Sadler
Nice work Ellen. This is a great piece and a glimpse into the future of entertainment as you noted.
It's fascinating to see Katalyst working on feature films and big budget productions while simultaneously developing things like Zegura's fantasy football property. This is a team that "gets it" and traditional media/agencies/brands will continue lining up to collaborate with them.
November 24, 2009 at 5:31pm by Octavian Jurj
Kutcher and Co. are a bunch of geniuses! This concept is strategically powerful because it effectively answers the following key questions addressing social media monetization and how to achieve true marketing success by leveraging those platforms...
1. Who do we want to talk to?
2. Where are they?
3. What conversations are they already having?
4. Can we legitimately participate in that conversation and what point do we join?
5. How can we add value to the conversation without coming across "too salesy"?
6. What is our value proposition? Knowledge? Opinion? Content?
7. Can we honestly earn their trust? If so, how?
8. At what point can we earn their trust so that we can get their input regarding our product or service?
9. When and how can we actually pitch them once we've gained their trust?
10. How can we encourage other evangelists of our products or services to join the conversation and promote us?
--
Octavian Jurj
CEO / Founder
Serum - Catalysts For Online Success
http://serumcreative.com
Serum is a web innovation company based in Portland, OR
November 24, 2009 at 5:32pm by Varun Arora
Mr Kutcher is clearly *very* marketing savvy (but then I hear you HAVE to be, to succeed in Hollywood). I can't shake the feeling that the malaria campaign was really just a clever way to massively build his Twitter following, knowing he could convert this into a big story and rally support around his "Twitter-self". Where else can you get hundreds of thousands of Twitter followers for a hundred grand (the cost of the 10,000 nets he contributed to the cause). Well, at least it was all for a good cause (the nets, not his following!).
- Varun
www.homecamera.com
November 25, 2009 at 10:43am by Andrew Eriksen
I likewise think that he is quite full of himself. I think people should spend more time reading and less time watching some childish office comedy. People are becoming more social, which is a great thing, but not at the cost of their intelligence.
--
Andrew Eriksen, CEO
Physician Practice Management Services
http://freeEMRsolution.com EMR Reviews & Free Solutions
http://PhysicianCredentialingServices.com Practice Start Up Assistance
November 25, 2009 at 12:06pm by Felix Desroches
Great piece!
I have no doubt that @aplusk is one smart cookie, though I can't help but notice that Katalyst has replaced the "social Web companies that run up their user base without regard for how they're going to make money" model with "...run up their user base with content that is built on the back of a single celebrity."
Kutcher is like that one block in a game of jenga that you know you need - but can't touch. Good luck to him!
November 26, 2009 at 10:17am by Johnny Brower
"My theory is, you have to engage the constituency and let them be the voice of the brand," says Kutcher. "I help connect people to the Mountain Dew brand so they can be creative with it." Oh really? PEPSI...Mountain Dew...Nestle..for God sake's where's your social responsibility. Please watch FLOW or Blue Gold for a start, these three companies are responsible for poisoning children everyday. Ashton, if you want CRED draw the line in the sand about brands and don't be a whore for these companies. Your take on digi is wonderful, save it for the planet's benefit not its further demise.
November 26, 2009 at 10:28pm by jason wright
Leveraging his fame and brain is all good. Just a shame he's using it to help promote companies like Kellogg and Nestle. Kutcher, use your powers for good, not evil. Market the heroes, not the villains.
November 27, 2009 at 5:11pm by Rafa Castelló
I Wish I had Ashton's retoucher
November 28, 2009 at 10:05am by Marguerite SantaMaria
Ok OMG Ashton..., you were cool because of punk'd but now your greedy outlook on how you want to make money on the internet will send your image right into a muddy puddle... beware of kissing your limited fame away with greed because it will eat it alive. I can really only speak for myself but because of this article, I'll never watch anything of yours on the big screen again. I'm pretty sure alot of other people feel the same way when I say as a internet user I avoid, at all cost, advertising. It ruins what should be, always has been and always will be, free. Hulu was smart and snuck in the ads but if they increase them anymore internet users will be looking for a new home where to watch free tv.
Shame on you for not seeing the newest zeitgeist movie... The internet is only the beginning of a long process. If you don't want to be eaten by the internet stop trying to make money on it because you won't. Go back to making movies and stop grossing people out, Your greed is disgusting.
We live in a time where people do not have to go hungry but they still do... Stop wasting time with this and do something to help people not pull from their wallets or your karma will set in.
Stop greed, stop hunger, stop fighting, and help fix the problems of the world or move over for some other celeb. who will use their powers for good.
Hope you find a better outlook on life.
December 2, 2009 at 11:35am by Nelson Bates
The part I find somehow motivating is near the end that talks about how much he and his company have failed. A brief excerpt..
"It's most recent Kutcher vehicle, Spread, earned a pathetic $250,000 in the United States, although Kutcher says, "We made $10 million overseas, so we recouped." The Beautiful Life TV series was canceled after just two episodes, and Personal Effects, a teary drama starring Kutcher and Michelle Pfeiffer, got little U.S. distribution. For 2010, Kutcher has two major features coming out, and Katalyst is producing what the partners call an "experimental film" that could easily flop. "We're taking a big risk, but we're all about learning,"
I guess it's just nice to hear people who have had a lot of success don't always hit home runs. What I admire about him, is that he's not afraid to try stuff that might not work ..at all.
Eloquently written Ellen.
December 3, 2009 at 6:04pm by Heather Mansfield
I am sure Ashton Kutcher is a nice enough guy, but as someone who rose to Twitter fame via the Malaria No More duel with Larry King, I think it's rather lame that Mr. Kutcher
http://twitter.com/aplusk
No longer Follows:
http://twitter.com/MalariaNoMore
Or any nonprofit or social cause on Twitter. There's plenty to choose from:
http://www.twitter.com/nonprofitorgs
What a waste of 4,000,000 followers!
December 6, 2009 at 2:02pm by Darron Roberson
For me,this article hits the target dead center. Lacking a crystal ball that would allow me to see into the future, I confidently go out on the limb of the Katalyst model for monetization and ROI. This new forms, and methods of getting the right message to the right person, in the right manner (the one they prefer, and choose), is not the wave of the future, it is now.
Those involved in the marketing for new,and small enterprises should especially take notice of what has changed and take action in your advertising, marketing, branding,public relations, get in the game.
December 6, 2009 at 11:43pm by Chris Yates
I am very impressed with Ashton and how he realized that the way people communicate has changed.
Brands will continue to use Social Media as a better way to relate to their customers and fans.
This is something that we've learned in a very smaller scale. Just like Ashton are background is in the traditional model having worked for the Fox Network for years. We have noticed a major shift to online.
Our success with our TV show Gameday Rivals on Fox Sports Southwest really started getting more traction when we posted our videos on YouTube and interacted with Fans on Twitter and Facebook. Our Sponsor Bud Light called it one of the best marketing campaigns of the year because of the totally interactive way we utilized Social Sites to connect sports fans.
It's easier to explain our show with this short video.
http://www.huddleproductions.com/?p=76
Thanks again for the great article.
--
Chris Yates
HuddleProductions.com
8-time EMMY Award Winners
Video Production + Social Media
December 7, 2009 at 10:16am by Jennie Lijewski
Excellent article! Creating social networks for brands and influencer marketing.
December 15, 2009 at 11:56am by John Vasko
I agree with Rafa Castelló. Where did Ashton find his make up (scratch) photoshop artist for your cover photo? Good example of "reality"
December 15, 2009 at 4:52pm by Angela Refsland
first off, fast company is brilliant. letting me log on via facebook!? YOU GUYS ARE ON IT! second, i glanced a few comments here and saw that ashton is the next hot thing for the entertainment industry. i say: think bigger. he's developing a model that could be the next big thing for the political industry. shouldn't all of our congressmen be twittering with each new bill presented? shouldn't bills be short enough to fit into a twitter post? shouldn't our politicians be so accessible that we can see what they're doing/thinking every moment of the day via facebook, twitter and youtube? YES. and if you agree there, couldn't ashton be the next big thing in congress? or the white house? at this point--what he had to say in this article proved he has more sense than the knucklehead mcspazatrons running our country. GO ASHTON! you've got my vote!
December 16, 2009 at 11:13pm by Tino Sundin
No matter what he does (And he does do many good things), Ashton will always be Kelso to me!
January 11, 2010 at 11:37pm by right leftdebate
Ashton is a marketing guy. He gets social media and he's young enough to appeal to the people that use it the most for now. The 14-35 age range.
--
Conservative News
February 23, 2010 at 12:52pm by karimian amani
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March 9, 2010 at 10:45am by Chandra Shekar
The Kutcher holds forth nonstop on his multiplatform plans. He talks of Web trending, content pirating, and the fact that Twitter has yet to make any money. "If we in this industry don't figure something out, we're going to go the way of the music industry and be cannibalized by the Web,,.Thank you,,.Restaurants in New York