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Ning's Infinite Ambition

By: Adam L. Penenberg
Brain Trust: Ning chairman Marc Andreessen (he built Netscape back in the day), with Bianchini, at the company's HQ in Palo Alto. | photgraph by Art Streiber
It isn't just a site where users can build their own social networks -- Ning is a model of how to create a perpetual growth machine.

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Here's something you probably don't know about the Internet: Simply by designing your product the right way, you can build a billion-dollar business from scratch. No advertising or marketing budget, no need for a sales force, and venture capitalists will kill for the chance to throw money at you.

The secret is what's called a "viral expansion loop," a concept little known outside of Silicon Valley (go ahead, Google it -- you won't find much). It's a type of engineering alchemy that, done right, almost guarantees a self-replicating, borglike growth: One user becomes two, then four, eight, to a million and beyond. It's not unlike taking a penny and doubling it daily for 30 days. By the end of a week, you'd have 64 cents; within two weeks, $81.92; by day 30, about $5.4 million.

Viral loops have emerged as perhaps the most significant business accelerant to hit Silicon Valley since the search engine. They power many of the icons of Web 2.0, including Google, PayPal, YouTube, eBay, Facebook, MySpace, Digg, LinkedIn, Twitter, and Flickr. But don't confuse a viral loop with viral advertising or videos such as Saturday Night Live's "Lazy Sunday" or the Mentos-Diet Coke Bellagio fountain. Viral advertising can't be replicated; by definition, a viral loop must be.

If you really want to understand how the dynamic works, there's no better place to look than Ning, a startup in Palo Alto -- located across the street from Facebook and a few clicks down the road from Google -- that was designed specifically to exploit viral loops. The brainchild of former Goldman Sachs investment banker Gina Bianchini and celebrity geek Marc Andreessen, Ning has been growing automagically from the moment it launched its Social Networks for Everything -- a free platform for do-it-yourself social networks -- in February of last year. By June, there were 60,000 Ning nets and by August, 80,000. At year's end, there were 150,000, and today, more than 230,000. About 40% of Ning's social networks originate outside the United States, and members from 176 countries have signed up, with the service already available in several languages, including Chinese, Japanese, Spanish, and Dutch. The company estimates that, at this rate, by New Year's Eve 2010 it will host some 4 million social networks, with tens of millions of members, serving up billions of page views daily.

By New Year's Eve 2010, Ning estimates, it will host some 4 million social networks serving up billions of page views daily.

Ning's social networks, where users post comments, questions, photos, and videos, run the gamut from porn to Pez dispensers, motorcycles to motherhood, TV shows to customized cars to Thai kickboxing. Show My Pony is for horse enthusiasts, GAX for gamers, and GYNite for "gay guys and their friends." One of the most popular Ning networks belongs to hip-hop mogul 50 Cent and has 107,000 members and counting. Chris "Broadway" Romero, creative director of new media for Fitty's site, describes it as "an entertainment-industry news/rumor/editorial blog in the vein of TMZ.com, combined with unparalleled access and interaction with the celebrity." Romero uses the site to cast parts for music videos and film projects, and one day, he hopes to release music and video directly to the public, bypassing record companies completely. To Romero, it's nothing less than "a new entertainment platform, period." A single Ning group can, in theory, serve as a platform for an entire business; collectively, the networks represent an ever-expanding commercial universe.

From Issue 125 | May 2008

Comments | 12

May 1, 2008 at 10:24pm

Jack Humphrey

My business turned a corner when I allowed my blog readers a place to really get to know me, each other, and contribute in a far more meaningful way than simple blog comments. The ranting against Ning should be viewed as people who aren't using a social networking platform for a meaningful purpose. If your job is to connect with your target market and gain respect and credibility as fast as possible with prospective clients and customers, you'd never be caught dead poo-pooing the power of a platform like Ning.

April 26, 2008 at 9:02pm

Richard Lipscombe

This article is being dumped on by some but I welcome it... So what if Fast Company is advertising a social network engine on its pages and into cyberspace - we all need to better understand the power of networked economics so what harm can this do...

It was good to see Tupperware acknowledged as the 'classic' viral network, viral expansion loop, and viral double loop... There is nothing new here except 'the platform' - if Ning is a breakthrough then I welcome it, if it leads to a breakthrough I welcome it, even if it is a hyped network solution I welcome it...

I admit I am a biased observer here... I am about to publish a small book on the "Chattering Clusters'... The Chattering Clusters are on Twitter, Facebook, MySpace, LindedIn, Amazon, etc - now they need something like Ning. Perhaps Ning will be like Netscape a prototype for what we will eventually embrace but we need something to support our emerging social networks.

By the way 'Chattering Clusters' form as viral networks, they evolve into global Clans (low levels of trust needed to support viral expansion loops), and then create local Tribes (high levels of trust needed to support viral double loops)... The important result of these social networks is that brands are effectively dead and that 'nanosecond consumers' are born... 'Nanosecond consumers' decide in the blink of an eye - they decide quickly not because they trust brands but because they trust the advice coming from their Clans and Tribes...

The success of this article is obvious - the 'Chattering Clusters' are engaged and chattering to each about Ning and this can only be a good thing no matter how good or bad this new platform turns out to be...

April 25, 2008 at 1:44pm

This isn't journalism. At best, it's hype. At worst, it's advertising. I couldn't have said it better than Rafat Ali:

http://www.paidcontent.org/entry/419-fc-omg-like-totally-ning/

April 23, 2008 at 6:38pm

Harold Jarche

I get several calls every month from someone looking for a "facebook in a box" application. I usually recommend Ning if it's not necessary to own all of the data. Great article, especially the dissection of the business model.

April 23, 2008 at 5:05pm

Leif Hansen

Great article on an excellent company.

1. Jean -you can use your own adsense, though its a premium feature.

2.Elvis, might your other name be 'Evil Genius'?

3. I've been creating personal and business sites for myself and clients over this past year and I am very impressed with Ning's scalability, constant feature and design upgrades, and more. If you're interested in help getting going, come on over to my ning biz site www.SparkSocialMedia.com

4. Personal Problem: Partly due to Ning, I've twisted my brain to actually enjoy pages full of information and widgets. What I'm finding though is that people who haven't gone through this 'twisting' can find Ning sites that are full of feature boxes (which is most of them) rather overwhleming. Something needs to be done by Ning, or by those of us creating sites, to simplify and make the path of action more clear.

5. Big Question: What is going to happen when each of us is a member of 10-100 seperate social sites? Can it be maintained?

Cheers,
Leif
www.SparkSocialMedia.com
1-877-I-AM-GAME

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