
Brain Trust: Ning chairman Marc Andreessen (he built Netscape back in the day), with Bianchini, at the company's HQ in Palo Alto. | photgraph by Art Streiber
Here's something you probably don't know about the Internet: Simply by designing your product the right way, you can build a billion-dollar business from scratch. No advertising or marketing budget, no need for a sales force, and venture capitalists will kill for the chance to throw money at you.
The secret is what's called a "viral expansion loop," a concept little known outside of Silicon Valley (go ahead, Google it -- you won't find much). It's a type of engineering alchemy that, done right, almost guarantees a self-replicating, borglike growth: One user becomes two, then four, eight, to a million and beyond. It's not unlike taking a penny and doubling it daily for 30 days. By the end of a week, you'd have 64 cents; within two weeks, $81.92; by day 30, about $5.4 million.
Viral loops have emerged as perhaps the most significant business accelerant to hit Silicon Valley since the search engine. They power many of the icons of Web 2.0, including Google, PayPal, YouTube, eBay, Facebook, MySpace, Digg, LinkedIn, Twitter, and Flickr. But don't confuse a viral loop with viral advertising or videos such as Saturday Night Live's "Lazy Sunday" or the Mentos-Diet Coke Bellagio fountain. Viral advertising can't be replicated; by definition, a viral loop must be.
If you really want to understand how the dynamic works, there's no better place to look than Ning, a startup in Palo Alto -- located across the street from Facebook and a few clicks down the road from Google -- that was designed specifically to exploit viral loops. The brainchild of former Goldman Sachs investment banker Gina Bianchini and celebrity geek Marc Andreessen, Ning has been growing automagically from the moment it launched its Social Networks for Everything -- a free platform for do-it-yourself social networks -- in February of last year. By June, there were 60,000 Ning nets and by August, 80,000. At year's end, there were 150,000, and today, more than 230,000. About 40% of Ning's social networks originate outside the United States, and members from 176 countries have signed up, with the service already available in several languages, including Chinese, Japanese, Spanish, and Dutch. The company estimates that, at this rate, by New Year's Eve 2010 it will host some 4 million social networks, with tens of millions of members, serving up billions of page views daily.
By New Year's Eve 2010, Ning estimates, it will host some 4 million social networks serving up billions of page views daily.
Ning's social networks, where users post comments, questions, photos, and videos, run the gamut from porn to Pez dispensers, motorcycles to motherhood, TV shows to customized cars to Thai kickboxing. Show My Pony is for horse enthusiasts, GAX for gamers, and GYNite for "gay guys and their friends." One of the most popular Ning networks belongs to hip-hop mogul 50 Cent and has 107,000 members and counting. Chris "Broadway" Romero, creative director of new media for Fitty's site, describes it as "an entertainment-industry news/rumor/editorial blog in the vein of TMZ.com, combined with unparalleled access and interaction with the celebrity." Romero uses the site to cast parts for music videos and film projects, and one day, he hopes to release music and video directly to the public, bypassing record companies completely. To Romero, it's nothing less than "a new entertainment platform, period." A single Ning group can, in theory, serve as a platform for an entire business; collectively, the networks represent an ever-expanding commercial universe.
Bianchini, a 35-year-old northern California native, met Andreessen after receiving her MBA from Stanford and launching a software startup that tracked and measured advertising. Andreessen sat on the board of the company, which went under in the dotcom crash; he and Bianchini dated for a spell before becoming friends. Andreessen, of course, had built Netscape and off-loaded it to AOL for $4.2 billion in 1999. Even before he sold his next company, Opsware, an automated network and server company, to HP last year for $1.6 billion, he had begun casting about for his next act. He asked Bianchini to join him, and Ning ("peace" in Chinese), seeded with $15 million of his own money, was born.
Recent Comments | 87 Total
April 19, 2008 at 1:00am by Jeremy Gavin
This was one of the better articles I have read in FastCompany in a while. Very nice how they focused on a business model rather than just the Ning company. It sent me online researching 3 topics.
April 19, 2008 at 5:32am by Xoost Connect
If it's true that Ning just raises $60M at $500M valuation, then TWITTER is worth $5 billion, right now.
April 19, 2008 at 5:48pm by elvis presley
I heard that most of Ning's best applications and widgets come from two crazy European dudes at some site called WidgetLaboratory.com ... I'm wondering if they are part of Ning's strategy to create a viral loop?
April 21, 2008 at 6:17pm by Vince Mullins
Agreed. That article alone has made me consider putting my entire sports-related site on Ning. If sports are indeed tribal then the entire infrastructure is built already.
April 21, 2008 at 11:27pm by Eric Wilbanks
Excellent article. Ning has a great thing going...I use it for a couple of different purposes. But to be honest, I was surprised by the fact that I had never even heard the phrases "viral expansion loop" or "Power Law Curve." I thought I was more "in touch" than that. Guess I need to double up on my reading...
April 22, 2008 at 9:04am by jean z
This is great and all - i'm totally into social networking but why cant I use MY OWN ADSENSE instead of nings? Hmmmm
April 23, 2008 at 3:15pm by Tony Chen
My network on ning is a good example of social networks providing value in the "real" world. I started a social network to augment my blog at hospitalimpact.ning.com. Although the network has little "visible" activity, it was through this network that the first healthcare 2.0 unconference was launched just a few months ago. Read the story here: http://tinyurl.com/5keyea
April 23, 2008 at 5:05pm by Leif Hansen
Great article on an excellent company.
1. Jean -you can use your own adsense, though its a premium feature.
2.Elvis, might your other name be 'Evil Genius'?
3. I've been creating personal and business sites for myself and clients over this past year and I am very impressed with Ning's scalability, constant feature and design upgrades, and more. If you're interested in help getting going, come on over to my ning biz site www.SparkSocialMedia.com
4. Personal Problem: Partly due to Ning, I've twisted my brain to actually enjoy pages full of information and widgets. What I'm finding though is that people who haven't gone through this 'twisting' can find Ning sites that are full of feature boxes (which is most of them) rather overwhleming. Something needs to be done by Ning, or by those of us creating sites, to simplify and make the path of action more clear.
5. Big Question: What is going to happen when each of us is a member of 10-100 seperate social sites? Can it be maintained?
Cheers,
Leif
www.SparkSocialMedia.com
1-877-I-AM-GAME
April 23, 2008 at 6:38pm by Harold Jarche
I get several calls every month from someone looking for a "facebook in a box" application. I usually recommend Ning if it's not necessary to own all of the data. Great article, especially the dissection of the business model.
April 25, 2008 at 1:44pm by
This isn't journalism. At best, it's hype. At worst, it's advertising. I couldn't have said it better than Rafat Ali:
http://www.paidcontent.org/entry/419-fc-omg-like-totally-ning/
April 26, 2008 at 9:02pm by Richard Lipscombe
This article is being dumped on by some but I welcome it... So what if Fast Company is advertising a social network engine on its pages and into cyberspace - we all need to better understand the power of networked economics so what harm can this do...
It was good to see Tupperware acknowledged as the 'classic' viral network, viral expansion loop, and viral double loop... There is nothing new here except 'the platform' - if Ning is a breakthrough then I welcome it, if it leads to a breakthrough I welcome it, even if it is a hyped network solution I welcome it...
I admit I am a biased observer here... I am about to publish a small book on the "Chattering Clusters'... The Chattering Clusters are on Twitter, Facebook, MySpace, LindedIn, Amazon, etc - now they need something like Ning. Perhaps Ning will be like Netscape a prototype for what we will eventually embrace but we need something to support our emerging social networks.
By the way 'Chattering Clusters' form as viral networks, they evolve into global Clans (low levels of trust needed to support viral expansion loops), and then create local Tribes (high levels of trust needed to support viral double loops)... The important result of these social networks is that brands are effectively dead and that 'nanosecond consumers' are born... 'Nanosecond consumers' decide in the blink of an eye - they decide quickly not because they trust brands but because they trust the advice coming from their Clans and Tribes...
The success of this article is obvious - the 'Chattering Clusters' are engaged and chattering to each about Ning and this can only be a good thing no matter how good or bad this new platform turns out to be...
May 1, 2008 at 10:24pm by Jack Humphrey
My business turned a corner when I allowed my blog readers a place to really get to know me, each other, and contribute in a far more meaningful way than simple blog comments. The ranting against Ning should be viewed as people who aren't using a social networking platform for a meaningful purpose. If your job is to connect with your target market and gain respect and credibility as fast as possible with prospective clients and customers, you'd never be caught dead poo-pooing the power of a platform like Ning.
May 28, 2008 at 1:11pm by C. Sam Smith
Thanks for open-ning my mind. I am obviously way behind.
June 3, 2008 at 9:01pm by Lisa Larter
I loved this article, thank you for making me think about different ways to market our business and for seeing just how exponential a referral network on line can be. Consider the amount of money and or time you would invest in your site, and then take the number of people you would like to network with and multiply it by the cost of a stamp. Sites like Ning, Facebook etc can do so much for our businesses if only we take the time to learn how to do it right. And by that I mean, make it real so people want to play versus contrived.
July 17, 2008 at 5:43am by Gracious Woman
It's a travesty that a smart female CEO has to be photoshop-ed to death on a magazine cover like Fast Compnay. It is not like the story was "Gina Bianchini in Playboy" or Penthouse. She's a Stanford grad twice over for goodness sake!
Photo shot by CNN
http://i.cnn.net/money/galleries/2007/biz2/0706/gallery.50whomatter.biz2...
Original on Fast Company:
http://www.fastcompany.com/files/imagecache/listing_image/files/feature-...
September 10, 2008 at 5:06pm by James Belle
The currently have an ongoing dispute with WidgetLaboratory, their biggest widget maker. Good strategy though, lets see how it goes!
September 28, 2008 at 2:40pm by eustacia k.
Great learning about the story behind NING. It was a wonderful article.
October 24, 2008 at 7:57pm by Michael Kim
I didn't even know about Ning before I read this article. Was blind, now I see!
October 28, 2008 at 10:44am by Jacqueline Edwards
Super article keeping your readers on top of what they need to know in the social network arena! It cleared up several aspect of failing social networks for me. Thank you.
November 13, 2008 at 10:38pm by Brian Pasch
I have setup a Ning profile for my Automotive SEO consulting practice and my site is already being indexed and attracting potential client inquiries. It's working for me.
http://automotive-seo.ning.com/
Brian Pasch, CEO
Pasch Consulting Group
November 19, 2008 at 7:59am by Nimish Parekh
A superb article! Well written, thoughtful and well researched. I have to admit, I didn't know that Ning existed until I read this. But after page 1, I was very excited by the model and impressed with the foresightedness of the founders.
December 2, 2008 at 12:53am by damian pope
Great article. I'd heard about Ning before, but didn't know much about it. Seems like a company with vast potential that began with a really cool idea.
December 8, 2008 at 12:07pm by RhondaK NativeFloridaFolkArtist
Excellent real world article. Ning is an amazing site that anyone virtually anyone can use. Better, the community you create can -- and does -- live beyond you. It has the power to grow and bond very diverse communities and demographics. It is excellent in these times to see a functional, vital sort of community economics project make a profit. I started a simple site to collect local West Coast Florida art/craft events that weren't run by for profit companies, were affordable, local, community-based, no FOO-FOO rules and especially NO WHITE TENTS. It has nearly 200 members -- all of which contribute to a growing list of events.
http://www.nowhitetent.ning.com
RhondaK Native Florida Folk Artist
http://www.rhondakwrites.com
December 8, 2008 at 12:07pm by RhondaK NativeFloridaFolkArtist
Excellent real world article. Ning is an amazing site that anyone virtually anyone can use. Better, the community you create can -- and does -- live beyond you. It has the power to grow and bond very diverse communities and demographics. It is excellent in these times to see a functional, vital sort of community economics project make a profit. I started a simple site to collect local West Coast Florida art/craft events that weren't run by for profit companies, were affordable, local, community-based, no FOO-FOO rules and especially NO WHITE TENTS. It has nearly 200 members -- all of which contribute to a growing list of events.
http://www.nowhitetent.ning.com
RhondaK Native Florida Folk Artist
http://www.rhondakwrites.com
June 13, 2009 at 9:37am by Eric Shannon
I run five or six networks and for now cannot say enough good things about Ning. Whether it's for business or personal, this social network software gets the job done. My hobby websites are a good example - for RC glider and RC sailplane pilots, they pretty much run and grow by themselves. We also use it in business for job search focused social networking.
My worry, is that Ning will become too successful and either raise prices aggressively or start abusing its privileges with our members... I hope and pray this won't happen!
Eric Shannon
LatPro.com | JustJobs.com | DiversityJobs.com
July 18, 2009 at 2:13am by Claudia Thompson
I use ning for business networking as well for making new friends.. I have an account there and I really like the concept.
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I'm considering Ning for communities related to my business.
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September 30, 2009 at 4:26pm by Pat Jewett
Ning has done an outstanding job or making an easy to use interface for creating social networks. We use ours in HR to allow employees to discuss HR benefits such as 401k investments, medical insurance, Health savings account, life, dental, and International travel insurance. The network is private but the partiipation among our employees is great. It has actually cut down on HR calls too.
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