Danny Meyer at Eleven Madison Park.
FC: With nearly a dozen businesses in the Union Square Hospitality Group now, there's the potential for a million things to go wrong every day. You must be getting to be a pretty good listener.
Meyer: No kidding. Some of our most loyal fans are people who attached themselves to us based on how well we dealt with their problem. To learn to embrace mistakes and find a way to distinguish yourself based on how you handle them is a huge opportunity. But those mistakes never feel good at the time. And there have been a lot of them this week. In fact, I just heard a beep on my computer. It's probably another one.
Email
Digg
StumbleUpon
Facebook
Buzz Up!
LinkedIn
Recent Comments | 7 Total
August 20, 2009 at 5:11am by Jesica Semon
I tend to see things going this way as well. I'm certain this won't stop at drug use and party behavior (which is actually a ridiculous qualifier as some of the best employees I've seen partied hard on the weekends). What happens when you're denied a job because of some political or religious views you espouse on blog that the HR person doesn't agree with? You know, the kind of information they aren't allowed to ask you in an interview setting. If it can't be asked in an interview they shouldn't be allowed to go looking for that info online. But, I guess you can always make your profiles private so only people you want to see them can.