In my life as a restaurant fanatic, I’ve developed three major pet peeves that can apply as lessons to anyone whose job involves working with people--which is pretty much anybody.
In her new e-book, soap critic Lynn Liccardo writes about the culture of decision-making that facilitated the end of long-running daytime drama "As the World Turns." What could marketers and corporate communicators learn from where the show went wrong?
After high-profile defeats, opponents of the Keystone XL pipeline are leveraging them into outreach and engagement on social networks. Can social-media savvy neutralize the lobbying prowess of the oil and gas industry?
One big misconception otherwise promising managers have is the self-limiting belief that they have to choose between results and people. But fully half of great leadership is learning how to engage people emotionally--and it's something that can be learned.
What we try to do is bring the same level of rigor to people decisions that we do to engineering decisions. Our mission is to have all people decisions be informed by data.
