In her new e-book, soap critic Lynn Liccardo writes about the culture of decision-making that facilitated the end of long-running daytime drama "As the World Turns." What could marketers and corporate communicators learn from where the show went wrong?
After high-profile defeats, opponents of the Keystone XL pipeline are leveraging them into outreach and engagement on social networks. Can social-media savvy neutralize the lobbying prowess of the oil and gas industry?
One big misconception otherwise promising managers have is the self-limiting belief that they have to choose between results and people. But fully half of great leadership is learning how to engage people emotionally--and it's something that can be learned.