eCRM: A Virtual Reality Check For Your Business

This week we take a step back from the web development rock-face to look at a more business-oriented topic. User-centered design is all very well, but how do you join the dots when it comes to managing your customer relationships long term? Entrepreneur Tej Kohli discusses the benefits to your business of investing in some Customer Relationship Mojo.

Photoshop vs Fireworks

Web designers use Photoshop, right? Always have, always will. At least that’s what I thought—but speak to enough designers, and you start to notice that a little program called Fireworks has just as many adherents as Adobe’s flagship graphics app. So which is best? We gathered a handful of great designers, fans of both Photoshop and Fireworks, to slug it out in search of the definitive answer. Your referee tonight is Nathan Smith. Fight!

Smart CSS Ain’t Always Sexy CSS

The web industry has never been short of zealots. Since the age of the spacer-gif, there have always been designers ready to fight for their preferred technique—and none more so than CSS nerds. If you’ve ever agonized over finding the perfect semantic class name, this is the article for you. Martin Ringlein tells us why being sexy is overrated.

Portable Social Networks, The Building Blocks Of A Social Web

Are you a member of all the latest and greatest social networking sites? Tired of re-entering your personal details? Need to keep your information up-to-date across a myriad of accounts, and enable your user base to do the same? You need the foundations of the social web, brought to you by Ben Ward.

Integrating Social Media into a Web Content Strategy

You might know your Facebook from your Odeo, but most companies couldn’t give a Flickr about social media. How do we let them know the opportunities that a Web 2.0 world can hold for them? Britt Parrott explains how to develop a coherent and buzzword-free web content strategy.

The Education of Geeks and Freaks

Between choosing the most semantic markup, wrangling IE6 CSS bugs, and arguing which JavaScript library would win in a fight, it is easy to forget that the future of web design rests in the hands of a small group of people—those with responsibility for educating the next generation. Columnist Tom Green reports on the sad state of post-secondary education, and what it might mean for the future of effective web development.

Why Do Web Startups Die? Lack of Alphalpha

Every week heralds the announcement of yet another handful of web startups, filling a new niche or competing with established services—but all too often they are never heard from again. Marketing expert Dave Goldenberg is here to tell us what the problem is…and it has nothing to do with sprouts.

Review: Building Findable Websites

All the HTML, CSS, and JavaScript tricks in the world won’t help you if nobody can find your website in the first place. We take a look at the book that aims to make sure your site has that most important of features: Findability.

Free Your Embedded Data With SearchMonkey

The web is evolving ever faster, and it feels like almost every day there is a new tool to explore and learn. But which ones will be worth your time and effort? Well, how about the ones that stand to improve your company's bottom line? Yahoo!'s Christian Heilmann walks us through the creation of their new search modification tool, SearchMonkey.

Review: ScreenFlow

The Web is a “show not tell” medium, but putting together effective screencasts takes time and editing. Ben Chestnut tells us he how was able to use Screenflow to produce a professional product at minimal cost.