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April 1, 2008

Q: Is branding overrated? | posted by Fast Company staff

Tags: Design
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April 1, 2008 at 9:35am by Paul Griffith

brands can become instantaneous -- once the easiest names have been taken, you're better off inventing your own!

April 1, 2008 at 9:59am by Joshua Letourneau

This is a much deeper question than meets the eye. What I will say is that, overall, branding is not overrated. That being said, we have seen a shift from Mass > Niche > Micro-Market. In other words, a Niche can often break down into 10 subsegment Micro-Markets (i.e. the segment has similar consumption patterns, but different reasons as to the "Why" they buy). Branding is a parity point, but the ulimate goal should be VPM (Value Proposition Mgmt).

April 1, 2008 at 10:01am by Hunter Willis

Not at all! Branding is essential for small business -- just read books like "Made to Stick" and "Alpha Dogs". Those books, along with countless others, prove that small business can't compete across all demographics and services. Southwest Airlines is known as "THE Lowfare Airline" even though other companies charge a lower price. The Inc 5000 list is full of niche companies that got there because of their niche growth.

April 1, 2008 at 10:53am by Ben Drury

First impressions count - that's the brand. Consistency counts that's the brand in action! People can spot incongruence, whether they understand it or realise it is neither here nore there. Consumers can feel when something doesn't add up...that's why brands count!

April 1, 2008 at 11:21am by Mike Williams

Not yet, but it seems to be. Cos it is the wonderful path which is chosen by the marketer to create demand for that particular product. This trend will continue until the era of technology ends.

April 1, 2008 at 12:16pm by Christopher Moakley

No, absolutely not! Look a the current Obama article as an example of the power of branding, or to Oprah, the original "O" brand, followed by Overstock.com, etc. And that's just the O's. You get the point. A brand is the most powerful tool in any business' arsenal, as it is for individuals as well.

April 1, 2008 at 1:00pm by Offyd Grinipuffs

Of course. What other reason would there be for millions of people to spend their kronor/euros/dollars on a sweet fizzy brown liquid which is proved to rot your teeth and make you fat?

April 1, 2008 at 1:04pm by Offyd Grinipuffs

Sorry Earthlings....I left out the little word "not" in my answer. In other words, branding is not overrated and is a wonderful way to manipulate your fellow terrestrials.

April 1, 2008 at 1:13pm by Robert Pawlikowski

In what context? Branding cattle helped prevent theft. It was a symbol of ownership.

Today, branding is a business buzzword, inverting the relationship between customer loyalty and product/service. It used to be customers would become loyal to the product or service because of the perceived value. Perception and reality were very closely aligned.

Now, business strives to create a value perception based on the exploitation of marketing.
"Branding" is rapidly becoming diluted because perception and reality are becoming mis-aligned.

April 1, 2008 at 2:13pm by Michael Edwards

Superficial branding is overrated. Branding that is only skin deep has no place in today's supersaturated attention economy.

Branding that is from the bottom up and aims to achieve something other than sound byte attention is most definitely NOT overrated.

I think that branding in the traditional sense of the word is becoming dated. Brands must envelop the principles of the branded. They must go beyond logos and marketing campaigns and integrate with the branded.

When this happens, the question of whether branding is overrated becomes irrelevant. This is because the brand becomes a part of the company and its objective is no longer to project a representation of the company, but rather to embody the very essence of that which is branded.

In short, actions, initiatives, and relationships define the brand. Creating a cool logo and mass marketing will just fall into the crowd and is definitely overrated.

April 1, 2008 at 5:10pm by Jonathan CharleS

Branding is a mix of earned reputation and expert marketing. I don't believe branding is overrated though there are a large number brands that are!

April 1, 2008 at 6:21pm by Mike Russo

Branding is a key for an infinite succes, that`s why some company pay hundred millions $$ to preserve it in mass media, or preserve silence.

p.s.

April 1, 2008 at 7:59pm by john weller

Not unless profit is overate. Branding is a key to taking a commodity and making a better profit than your competitor selling the same commodity.
EX. Banana Republic Tee shirts are $18 and Walmart sells them for $1.99.
I believe brands are underrated and many fortune 500 companies do not take advantage of their market positioning near as well as they could if they had a grip on Marketing and or Branding. I worked for one such company for the last 10 years.

April 1, 2008 at 11:17pm by Brent Hollowell

If defined as too many business leaders think about "branding" (the logo or the marketing activities) then yes, branding is way overrated. If defined as the gut feeling a person has about a company, then branding is very much underrated. Without that small space in a person's mind, heart or gut being cleared out for your brand to live in, your chances for long term success in crowded, commoditized markets are slim to put it mildly. Branding is about all the things your company does, or needs to do, from top to bottom/front to back, to earn that precious space. It takes focus and consistency over time, not strategies and tactics du jour to become a meaningful brand... until all business leaders (especially CEOs) can understand, much less master, the art and science of branding, I don't think it will ever be overrated.

April 2, 2008 at 12:12am by David Kluskiewicz

Definitely not. Since the features of so many products and services can easily be copied, you have to communicate subtle differences - for example, a unique team or a special vision for the future. Sure, there will be commodity purchases, where price is the only deciding factor. But for value purchases, the backing of branding and identity signal a commitment to customers with a time horizon longer than the next minute.

April 2, 2008 at 1:27am by Josh VonFeldt

I really don't think so. I guess that could only be answered truly when you look at the cost, and return on that type of advertising, but there's a reason why almost every major consumer based business concentrates a large amount of time to branding, and building a positive image for themselves.

April 2, 2008 at 4:51am by Kyle Weiss

No, I think it's still very important in todays business environment!

April 2, 2008 at 9:23am by Steven Heath

It's not overrated but it is taking on a new meaning. Branding isn't just for business anymore. Everything is a brand. YOU are a brand. It is communicating who you are and what you are about.

April 2, 2008 at 5:11pm by Nathan Minetti

I think in today's society branding is more important then ever. Every industry is flooded with competitors and you need to have branding in order to create that niche for yourself so consumers will chose you over your competitor. Steven is completely right when he says that even YOU are a brand. Everytime someone meets you there is a very good posibility that afterwars they will google you to find out more information. You need to establish yourself as a brand because in many avenues of your life both business and personal you are trying to sell yourself.

April 2, 2008 at 7:20pm by Greg Palusa

Yes. But what is truly important is the Product<-->Brand connection. Brand has good reputation in the market if there is a great Product.
Think Ferrari, Apple, Google.
Great Brands. and Great products.
Great Brands with poor products fall quickly, and perform poorly also on NASDAQ/NYSE. Think Microsoft. Think Yahoo. Look at the stock performance of Apple, Google, Microsoft, Yahoo in the last 5 years and compare ...

April 2, 2008 at 8:35pm by Ian Leong

Brand = lifestyle association.

1. take a $30 pair of jeans and compare it with a $100+ pair of jeans. Remove all labels. Is there a real difference.

2. People who buy eg the Infiniti G series would probably never buy the Nissan Skyline series (they are the same car).

April 3, 2008 at 12:23am by Ricard Crespo

No. Brand is part of the heart and soul for companys or products. Means much more than a personal name because must be exclusive and nontransferable. Brand+Experiencies=>Feelings and Expectancies.

April 3, 2008 at 4:21pm by Douglas Hope

Absolutely not. Read Authenticity from Pine & Gilmore or Meatball Sundae and it becomes clear that branding is crucial and vital but also complicated.

April 4, 2008 at 6:37am by Ben Murphy

Branding isn't overrated --- it's overanalyzed (which, ironically, is what I'm doing here). It should be an organic "thing" that emerges out of having an intelligent, authentic business. If you have to "do branding" you might be trying too hard... -BM

April 4, 2008 at 9:01am by Chris Wirthwein

Branding isn't overrated, but is is often done very poorly. Over the years, I see the same branding mistakes being made over and over -- doesn't matter if it's big company or small. Perhaps the biggest mistake I see is companies believing they must satisfy people's "needs" with their brands. Baloney! People don't buy what they need. (Do we really need a $6 cup of coffee? Bottled water that's more expensive per gallon than gasoline?)Folks, people buy what they want. And most companies don't understand or can't accept this. The reason? They're more in love with their product than they are with their customer. And they have no clue how to find out what people really want.) As they say: "Love is blind."

Chris Wirthwein, author: BRAND BUSTERS

April 6, 2008 at 2:20pm by Frank Feather

In some cases, to some degree.

For example, almost all major brand washing machines and driers in North America (other than recent imports) are made by Whirlpool, but they carry the brand of Kenmore (Sears), Maytag (bankrupt), and many others.

So you now have many (in effect) hybrid brands, even though most consumers are unaware of them.

As well, branding is created by consumers, not advertisers. Examples, of course, are Amazon, eBay, and others, which were created by word-of-modem.

Why don't agencies understand these concepts of human behavior?

April 8, 2008 at 7:59am by Gordian Overschmidt

No, there is just the next level that should be added. Building up an icon is far more interessting, finding synergies between content (i.e. product, services...) and packaging to build new symbioses and getting aspects and visibiltiy to your brand again.

Example: The Berlin Design Dome is celebrating its premiere and giving a marvellous idea of the potential of building up an icon.
The Milano Furniture Fair Salone Internationale del Mobile sets international trends and is exactly the right venue to include exclusive exhibition space in the show.
The Berlin Design Dome presents itself as a creative ambassador to the capital from the 16th to the 21st of April.
Starting with the idea by Susanne Philippson from Hidden Fortress German Branch to the design by ZENDOME, the cooperation with Berlin companies Coordination Berlin as well as the design network Create Berlin, the DMY International Design Festival and the lighting design laboratory Room Division has constantly gained momentum.
Best airing time, best frequency: The Via Forcella directly next to the SuperStudio is the address for the creative world. We are sure about the ratings, come by and join the discussions with and about the designers.
On board are design atelier Bombdesign, the agency for product design ett la benn, the product and interior design office form-al, the design office Mark Braun, the office for interior design by Martin Holzapfel, and the label pluma cubic by Heike Buchfelder, Motorberlin.com, Björn Meier, John Apl, Reuber Henning, Flip Sellin, Parkhaus, Roomsafari, Thesenfitz & Wedekind, Tom Kühne Architektur und Design, Kiru System, Llotllov, Metrofarm, and Ulrike Acker.
The curators, Prof. Werner Aisslinger, product designer, and Prof. Francois Burkhardt, renowned design theorist, writer, art director for Thonet and former director of the Centre Pompidou in Paris, are widely recognised representatives of the design industry and experts in the Milan design scene. The support of the Berlin project in Milan by Francois Burkhardt is similar to a knighthood for Berlin as a design metropolis.
The presentation of Berlin in Milan as well as the exhibition architecture set new design standards and create an unmistakable signature of Berlin in the Italian metropolis. The "Berlin Design Dome" - a successful symbiosis of the Berlin Television Tower, and a geodesic dome tent, Zendome150.M form a very special architectural highlight in Milan where “Made in Berlin” takes place.

April 16, 2008 at 9:30am by michael Johnston

Great question. I am going to look at it with two hats on.

First hat: someone sells branding to clients
From this perspective I always tell clients you are living in a world of product parity. If any of you have seen the movie Paycheck with Ben Affleck where he is a reverse engineer or the clip of Borat in the US asking a store manager about cheese, you will see what I am talking about. The products are very similar if not the same. In the UK the supermarket brands products are often made by the branded products manufacturer. So no difference. But what you sell is an emotional connection .... not a product function. Nike sell that you are going to be a better athlete.... not that their shoes are better. They have taken this even further by giving you greater tools to do it with Nikeplus, tie ins with iPod, technology etc. Brillant. But what is the real difference in the shoes. I would argue there are better functional shoes for running on the market. But I would buy Nike.
Hat two: the angle from of a person buying into brands.
With a huge strive for people to identify themselves, brands act as scrapbook in the search for their social identity. Kids are all over social networks like myspace/bebo because it gives them an opportunity to express who they think they might want to be(research I have seen shows they dont quite know yet. People in their early 20's are trying to show people who they think they are). Brands do that across all ages..... and help people link with communities of likeminded people. People link with likeminded people everywhere, sports clubs, hobbies now online... so seeing a commonality in the brands people use is also becoming bigger. I wear this shirt or those jeans...and look some of my friends do as well. Look at Harley Davidson riders, or Mac Computer users(before the iPod)... or people waving to VW Beetle or Mini drivers waving to each other.
Where its now getting really interesting is the growth of mass inclusive brands like amazon, ebay etc. Which are built from the mass collective of people. Not because of a big company did a great marketing campaign that everyone liked. Take my relationship with Fast Company. I sat waiting for a friend in his agency once in Australia and started reading it. A friend that worked there, who I respect raved on about how great it was. I started reading it regularly and loved it. I aspired to be an entreprenaurial, innovative, leader with great management techniques and understanding of technology. I shared it with my friends who are simialr to me. I hang out and write here because I want to be with likeminded people which fast company has brought me online.

Now the best bit is trying to show the old brands how to do it in the new way.

Heres my notes on some of it here

http://thingsdonotchangewechange.blogspot.com

thanks for the great post

May 1, 2008 at 2:31am by Kian Ong

Let's put it this way...

Design is inspirational, branding is aspirational. Branding gives your business & product a soul.

So, is a being a person with soul "overrated"? I think not.