I tried to log-in to the site today, and for some reason, my password did not work. I clicked on the "forgot password" link and received an e-mail. The e-mail contains a one-time link to get into the site and then is supposed to allow you to change your password. Instead, it took me to my member home page and the only way to change the password was to go to My Settings. However, if you try to change it in there, you can't. Why? Because you need to know the current password to do it. Can someone help me out with this/fix this?
Replies | 4 Total
February 21, 2008 at 12:57pm by Bekah Wilcox
Thanks for reporting this issue, Rodney. We are looking into resolving it quickly.
February 28, 2008 at 1:01pm by Steve Knier
I've got the same issue on 2/28. I can't find anywhere to update my password.
March 15, 2008 at 7:36pm by Ryan Renner
The password Catch-22 is still a problem as of March 15.
August 12, 2008 at 12:35pm by Michael Johnstone
I am caught in the same dead end!