You've just experienced customer service so outstanding, you're dying to be the leader of that sweet musical chorus known as "great word of mouth."
Or maybe things went the other way: You've just had an interaction with a company that left you feeling winded, battered, and just a little bloody -- the last fight scene in Million Dollar Baby comes to mind.
Either way -- so we can all learn from your encounter (really, we're not trying to be nosy or anything) -- we'd love to hear about it. Please share your experience(s) below. We'll post the best at a later date.
See the full 2005 Customers First Awards.