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Rite Aid's "Free" $500 Health Screening

BY Zachary WilsonTue Nov 3, 2009 at 10:10 AM

rite-aid-wellnessPharmacy chain Rite Aid is testing a new customer rewards program called Wellness+ in four markets and promises to roll it out nationwide soon, according to its web site. The card offers standard benefits—it's free to sign up, customers earn points and get percentages off of Rite Aid brand products, coupons flow freely in the mail and so on. But one of the new so-called "benefits" is earning points toward free health screenings. When a cardholder racks up 500 points—or spends $500 on non-prescription products, since one point is worth one dollar—he will receive a certificate that can be used for free health screenings, such as glucose and cholesterol readings. The program also give 25 points per prescription filled, but doesn't include prescriptions paid for in whole or in part by state or federal health care programs, like Medicare or Medicaid. But isn't it safe to assume that people spending $500 at the pharmacy or filling 20 prescriptions are already screened? Who exactly is this "benefit" supposed to benefiting?

With the American health care system in a state of disarray and pharmacies like Walgreens stepping up to fill the affordable health care void with inexpensive health care screenings and advice, what is Rite Aid getting at? It seems that first-step screenings that are so important to customer health should come more often than when $500 is spent on toilet paper and a Kit-Kat bar.

The program has a few good points: the 10% off of Rite Aid brand products will help those who are struggling financially with the basics, and the program gives participants 24/7 access to a Rite Aid pharmacist through a 1-800 number. But rewarding more affluent customers who can afford to spend $500 on non-prescription items or are constantly filling prescriptions doesn't seem like the best way to promote public health. Real innovation here would be free screenings for poverty-line customers, or at least a move realistic point offering.

[via The Buffalo News]

Topics:

Ethonomics, Rite Aid, pharmacy, Health care, walgreens, customer loyalty program, health screening, Rite Aid Corporation, Health and Fitness, Health Care Issues, Paying for Health Care, Cholesterol


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Recent Comments | 2 Total

November 3, 2009 at 12:23pm by Tyler Gray

As any city parent will tell you, drug store expenditures add up quick when you're making late-night (supermarkets are closed) runs for diapers, baby wipes, baby shampoo, baby lotion, and beer. But you're right in the sense that I'd probably go to my doctor the screening. (I'm glad to get those Duane Reade $5-off coupons per $100 spent, though!)

November 4, 2009 at 5:52am by Henry Lancer

These kind of offers may work for some people, but for the majority they are just hooks to get people signed up. And your right, its the people who need this kind of deal most that wont be able to afford it. You can offer as many free prescriptions and memberships as you like to people, but unless they can rack up the points they need, they won't ever see the rewards