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FC Expert Blog

How Intuit Keeps the Pulse on Tax Advice to Help Customers

BY FC Expert Blogger Valeria MaltoniSun Jun 21, 2009 at 10:10 PM
This blog is written by a member of our expert blogging community and expresses that expert's views alone.

TaxAlmanac is a free resource for tax professionals, a wiki created by Intuit to help them stay current. In return the company gets free tips and advice from a roster of tax specialists that help improve its products for customers.

The wiki includes:
  • a discussion forum
  • research resources
  • a community portal
  • current events
  • recent changes
And several other resources courtesy of the sponsoring company. Intuit run a list of top contributors to the wiki back in 2007. It would be interesting to see what that list looks like today.

This is and example of new marketing thinking.

The company is also working on several new applications as a result of input from users and is working on a series of innovations that will benefit entrepreneurs and small businesses.    

Valeria Maltoni | Conversation Agent
www.conversationagent.com
http://Twitter.com/ConversationAge

Topics:

Innovation, conversation, Conversation Agent, customer conversation, customer service, innnovation, Marketing, social media, Intuit Inc., Valeria Maltoni, Information Technology Sector, Technology Sector, Software and Services


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Recent Comments | 1 Total

July 5, 2009 at 7:30pm by Jackie Handunge

For more information on Tax Planning and online Tax Advice, would like to recommend this site –
http://www.bizymoms.com/taxes/index.html
Guides you on what is required of individuals and businesses with regard to filing taxes. Tax Deduction tips and information on Tax Return Refund.