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FC Member Blog

The Link Between Training and Six Sigma

BY Steve RosenbaumSat Oct 10, 2009 at 7:54 PM
This blog is written by a member of our blogging community and expresses that member's views alone.

Thinking about a green belt or brown belt project around training or employee development?  Here’s the key.  You have to think about learning as a process and not an event or series of events.  If you map out from end to end how you actually learn something to a high level of proficiency, you will have the steps in a process.  Consider how you learn to make an effective presentation.  You might take a course or series of courses, but you also have a lot of practice, feedback and coaching required.  It takes more than one role play to master presentation skills.

Once you have a process, you can apply all the process improvement tools to do four important things from a quality perspective, 1 reduce time, 2 eliminate waste, 3 decrease variability and 4 cut costs.  Take just the area of variability.  If everyone learn how to do something in a slighty different way, you have a high degree of variability on the job.

There is a lot more to this, but this is the logical start.

Topics:

Management, business, proactive, procedures, Business, Jobs and Labor, Worklife


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