“If you care enough to vote, we care enough to give you a free cup of coffee.” So goes Starbucks' (NASDAQ: SBUX) advertisement depicting the coffee chain's contribution to the presidential election.
“Simply vote, and ask your barista for a tall cup of brewed coffee at no charge (limit one per customer). In the best tradition of democracy, we’re using the honor system so absentee voters shouldn’t have a problem,” said a spokesperson for the Seattle coffee giant. The ad campaign kicked off during the final pre-election edition of Saturday Night Live on NBC this past Saturday.
Free coffee is a good branding move on Starbucks' part: the chain is making sure it is noticed as taking an active part in the nation's most significant event in four years. The ad is well done. It comes across as socially responsible and concerned about what is best for the nation. It also makes Starbucks seem responsive to customer suggestions and concerns: the idea was reportedly suggested numerous times on MyStarbucksIdea.com, the chain's online forum for sharing customer and employee ideas.
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Recent Comments | 2 Total
November 7, 2008 at 1:31am by Jonathan Fry
I think this is an incredibly clever move by Starbucks. Given the current state of the economy, many loyal Starbucks customers have sacrificed their $5 latte in an effort to cut back on expenses. Even Starbucks has faced economic difficulties and plans to close a number of their existing locations while reducing the number of new store openings.
By capitalizing on the buzz and excitement surrounding the election and handing out free coffee, Starbucks is reconnecting with their customers and making sure they are not forgotten on what looks to be one of the most significant days in our history. For a company who has seen their stock price tumble, I commend Starbucks for continuing to focus on the bigger issue (encouraging people to vote). It’s branding efforts like this; combined with their other socially responsible initiatives (e.g., Ethos Water, Earth Watch Institute, and Mercy Corps) that will ensure once the economic crisis subsides, those customers who gave up their $5 latte will come running back. I just hope Starbucks can continue to operate in a socially responsible manner and weather the economic crisis.
December 5, 2008 at 11:15pm by Pankaj Lal
This was an excellent move by Starbuck; it’s smart for business and it helps people have a tiny bit more incentive to get out and vote. Its good to see that corporation like Starbucks are putting community involvement ahead of money. Many citizens take freedom for granted, and it is sad how many of us don’t vote. Small motivational acts like this to promote good citizenship is a very socially responsible move by Starbucks! Way to go Starbucks!