Recently, I was asked to sit on a panel of leadership coaches. The audience were women, members of the Women in Cable Television Association. During the breakout session, one woman passionately shared that she had a “very, very, very, very’ difficult employee, and implored me for help. After being certain I captured all her “very” statements I offered: ‘It is not about what you, or your misery. The question is, have you probed to find out why this person is so unhappy’. You see…from my lens, no one goes to work to be miserable, or cause misery. When confronted with such a situation, such an employee, a leader probes to find out what is broken in the system that causes a person to be so “very, very, very, very” miserable. Dysfunction in the work place is a systemic question, not a people question. What experiences do you have to share?