Last month I attended the Pacific Health Summit in Seattle. It is a pretty exclusive venue (aspiring to be the "Davos of Health Care") attended by senior representatives from the world of health care and public policy (such as Dr. Anthony Fauci from the NIH, Dr. Margaret Chan from WHO, Chris Viehbacher CEO of sanofi-aventis and Tadataka Yamada who heads the Global Health program for the Gates Foundation). The conference chooses a specific challenge to focus on each year. This year's topic was Multi-Drug Resistant Tuberculosis (MDR-TB)--more about that in a minute.
The venue provided a remarkable opportunity to reflect on the gaps between the promise and "delivery" of innovation. The design and business community have conspired over the last few years to polish up the term "innovation" to a high gloss. It is like Apple chrome now, this shiny gleaming element that can be applied to any surface. But what happens when innovation meets with the messy reality of domains like public health? Domains with no reset button.
This is not an academic question. The term "innovation" comes up just as often in this sphere. In fact, there is a certain desperation in the way it is invoked, like a distant shore or mirage that you cant ever reach. Despite all of the rhetoric around innovation from major figures in public health, I walked away from this event terrified: first, because of the terrible human costs at stake in an area like TB and second because of the business as usual response within the public health community despite all of the lip service to innovation.
First, some background: The purpose of the first post is to give you some sense of what is at stake in an area like TB, and more importantly MDR-TB. You cannot fully appreciate the desperate need for innovation until you understand the severity of the risk associated with this epidemic. So let's start with some basic facts about garden variety TB:
Now some basic facts about MDR-TB:
So why should you care:
I trust that I have your attention now. MDR-TB makes the swine flu look like the common cold, which is kind of ironic given that, according to Margaret Chan MDR fell off the agenda at a recent WHO summit when the swine flu hit.
One more thing (just to make sure you didn't miss it): We created MDR by not providing enough resources for frontline TB services. That's right, MDR is a product of the public health system. And the surest way to get it in poor communities like Edendale is to visit the hospital. These "facilities" are often referred to as "TB factories."
This is an acute public health challenge. And one that the health community has been fully aware of for some time. To be fair, the community is mobilizing with some new diagnostic tools and possible vaccines in the pipeline that will take years to get though clinical trials and to market. There is a lot of talk about increasing budgets for research etc...In other words, they are doing what they always do. Responding in a typical manner--leading with the research lab.
Public health is not an easy area for experimentation. And innovation always brings risk and failure with it. Even accounting for those challenges, there were some obvious patterns on display within the public heath community that make it extremely unlikely that we will see much effective innovation soon. Please come back tomorrow and read my next post to find out why.
Next Post: The Galapagos Effect in Health Care
Read more of Robert Fabricant's Design4Impact blog.
Robert Fabricant is VP of Creative for frog design based in New York, where he leads multidisciplinary design teams for clients such as BBC, Comcast, GE, MTV, Nextel, and Nissan. He has developed user experiences for numerous digital platforms, including handheld devices, in-car information systems, medical devices, retail environments, networked applications, and desktop software.
Robert is a leader of frog's health-care expert group, a cross-disciplinary global team that works collectively to share best practices and build frog's health-care capabilities. An expert in design for social innovation, Robert recently led Project Masiluleke, an initiative that harnesses the power of mobile technology to combat the world's worst HIV and AIDS epidemic in KwaZulu Natal, South Africa.
Robert is an adjunct professor at NYU's Tisch School of the Arts where he teaches a foundation course in Interaction Design. In 2009, he joined the faculty of the School of Visual Arts in New York and is a faculty member of the Pop!Tech Social Innovation Fellowship Program. A regular speaker at conferences and events, Robert recently gave a keynote speech at the 2009 IxDA Interaction Conference. He is a frequent contributor to a wide variety of publications, including I.D. Magazine, The Wall Street Journal, and Wired.