RSS


FC Member Blog

FedEx Delivers

BY randulo randulosSun Feb 10, 2008 at 1:18 PM
This blog is written by a member of our blogging community and expresses that member's views alone.

Not. But it wasn't their fault. How could they deliver, since the office was closed. The delivery person left a perfectly legible hand written tracking number on the delivery slip. I called FedEx (Sunday at 5 PM) and was assured after a fairly long game of IVR, that they were planning to deliver before 6PM tomorrow (by default). The person asked for a phone number which I provided. In the beginning of the call, I was given the choice between French and English. The 0820 number is billed at about $0.18 per minute. The call lasted 4.5 minutes.

Evaluation: FedEx does a good job and lives up the the promise. The phone number for package tracking should be toll-free and it probably is in the USA.

Topics:

Technology, Design, Ethonomics, digium, pbx, VOIP, business, Asterisk, manufacture, telephony, fedex, Federal Express Corporation, United States


Sign in or register to comment.
or