Fast Company iPad edition promotion


FC Member Blog

Laura Betterly gives her take on The 80/20 Rule

BY Laura Betterly | 09-17-2008 | 8:44 PM
This blog is written by a member of our blogging community and expresses that member's views alone.

Did you ever hear of the 80/20 rule?  Twenty percent of your customers (or employees) are creating 80% of the work (or mistakes.)  My firm rule is to get rid of these trouble makers.  When you do, business goes better, and the stress level goes down.  Try it, you’ll see I’m right.