Last month, I posted an entry touching on some business lessons learned from Encyclopedia Brown. Readers responded strongly enough that I'll probably continue that train of thought in the weeks to come.
But last night, while reading William Saroyan's The Human Comedy, I was struck by how much business knowledge is hidden inside the pages of that 1943 novel, as well. Perhaps this book should be considered for future pieces like Summer Reading for Smart Leaders.
Here are some of the gems:
William Saroyan on Welcoming New Hires
"Homer Macauley, my name is William Grogan. I am called Willie, however, although I am 67 years old. I am an old-time telegrapher, one of the last in the world. I am also night wire-chief of this office. I am also hungry. Let us feast together on these pies ... From now on, you and I are friends."I shall, on occasion, ask you to run an errand for me, to join me in song, or to sit and talk to me. ... Every night in this office I shall count on you to see that I shall be able to perform my duties."
Saroyan on Automation
"They've been wanting to retire me for years. They've been wanting to put in the machines they're inventing all over the place -- Multiplexes and Teletypes. Machines instead of human beings! ... I wouldn't know what to do with myself if I didn't have this job. I guess I'd die in a week. I've worked all my life and I'm not going to stop now. ... Trying to put me out of my job! Why, I was the fastest telegrapher in the world. Faster than Wolinsky, even, sending and receiving both -- and no mistakes. Willie Grogan. Telegraph operators all over the world know that name. They know Willie Grogan was the best of them all!"
Saroyan on Leadership
The crowd in front of the store cheered, but not effectively, as they were unorganized and had no leader.
Saroyan on Recognition
When they were seated the screen was filling with words, not pictures. These words named the picture and the people who had helped to make the picture. There were vast numbers of words, an enormous amount of crediit give to enormous numbers of people. Accompanying these credits was a majestically inappropriate theme of music which had been especially composed for the occasion.
What non-business books have you drawn leadership ideas and insights?
Related Stories: | Topics:Innovation, ideas, William Saroyan, Willie Grogan, Encyclopedia Brown, William Grogan |
Recent Comments | 3 Total
April 16, 2005 at 6:57pm by Dan Seidman
Easy answer; "Into Thin Air" by Jon Krakauer. Incredible story of leadership and decision-making, both good and nightmarish.
True leaders don't simply follow an organization's system, they have the flexibility to adjust, react and continue leading when things go wrong.
"Into Thin Air" is one of the best true tales I've read in my 50 years (okay, I actually read nothing my first 4 years or so).
Dan Seidman, SalesAutopsy.com
"One of the top 12 sales coaches in America" (Ultimate Selling Power)
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April 16, 2005 at 8:16pm by Theresa Quintanilla
A lot of odd books have stuck with me. I tried to get Tim Sanders to read Quentin Crisp's "Manners from Heaven" but he never commented on it. That's a great book about maintaining one's poise when the world rejects you.
However, my life long inspiration has been comedy writer Jean Kerr, most well-known for "Please Don't Eat the Daisies." If you've read enough of her books, you'll realize that the role models of mother and writer she appeared to fill were totally irrelevant to her. All her life she was busy being her own person, communicating her own whacky and sensitive point of view. She taught me it's okay to fit it and it's okay to think that's silly.
April 16, 2005 at 8:55pm by Jacob Malthouse
"The Bounty" by Caroline Alexander, and any biography of Ernest Shackleton.
Bligh and Shackleton will teach you more about leadership, both how and how not to lead, in conditions most of us will only ever dream of.