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FC Member Blog

Tyranny of the Commodity?

BY Heath RowFri Jun 25, 2004 at 12:43 PM
This blog is written by a member of our blogging community and expresses that member's views alone.

Kevin Werbach is an independent technology analyst, consultant, and writer, as well as CEO of the Supernova Group . Werbach is a contributing editor of Release 1.0: Esther Dyson's Monthly Report, and co-organizer of PC Forum. Previously, he served as Counsel for New Technology Policy at the Federal Communications Commission, where he helped develop the United States Government's e-commerce policy. What follows is a partial transcript of his second-day morning presentation at Supernova:

I want to talk about one of the challenges that arises along with decentralization, and that's commoditization. It's a case of the glass being half full or half empty. Where is the value? Traditional companies are used to controlling the experience and the interface. The value is moving up through the layers, but it's challenging the traditional ways business is done. All of those layers are moving from what used to cost a lot to being free. More and more content is being made available voluntarily as more personal media is being created. Software is increasingly going to zero through open source and the service model. Even networks are increasingly becoming free.

All that is great for end users, but why would anyone provide any of these things if they are free? What's the incentive to package all those things together? That's a challenge, but it's also an opportunity. Do we have too much of a good thing? Does it create some of the conflicts we see between IT vendors and customers, content owners and users, network operators and subscribers, and regulators and the private sector? All that gets accelerated as things become more commoditized.

I don't have any answers, but I'd like you to free associate a little. Consider concepts like incentives, platforms, legacy, rules, openness, and trust. Those are the issues we're going to have to work through.

Topics:

Technology, re:con supernova 2004, Kevin Werbach, Esther Dyson, U.S. Federal Communications Commission


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Recent Comments | 1 Total

June 28, 2004 at 3:00pm by Emery Graham

You have to see what's going to become scarce as a result of the commodization of a relationship. Each round makes what was once scarce; plentiful. Each round of socialization of a relationship causes some productive segment to consume what was once surplus capacity because of the new availability of a commodity that supports an emergent production capability of a new or more effective product.

The terms you mentioned, e.g., trust, openess, etc., are boundary terms that assist in harvesting outputs. We need to look for these boundaries in new places and at different points in the production/consumption cycle. With the decline in the cost of communications related hardware, i.e., computers and telephones, there's already a corresponding increase in not only the use and demand for the hardware but also the products of more effective and efficient communications. This increase in communications output has pushed the production and sales of some communications based commodity to a new profitable high. What is it that thing and what is the pattern and process of growth and evolution? Those are the next level questions guiding profit search.

Emery