And in today's Journal, an article about Jim Collins's current activities (subscription required) reminds me of James Hong's most recent venture -- and highlights the importance of different ways of measuring success.
In a new monograph available from online retailers, Collina turns his attention to organizations such as orchestras and hospitals.
A breakthrough came when he spoke to leaders of the Cleveland Orchestra, They weren't trying to increase earnings per share or return on equity; instead, they tracked standing ovations, invitations to perform in Europe, and the number of orchestras copying the Cleveland style.
What non-traditional metrics might you apply to your work?
Share on StumbleUpon
Share on LinkedIn