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Non-Standard Success Stats

BY Heath Row | 11-21-2005 | 6:19 PM
This blog is written by a member of our blogging community and expresses that member's views alone.

And in today's Journal, an article about Jim Collins's current activities (subscription required) reminds me of James Hong's most recent venture -- and highlights the importance of different ways of measuring success.

In a new monograph available from online retailers, Collina turns his attention to organizations such as orchestras and hospitals.

A breakthrough came when he spoke to leaders of the Cleveland Orchestra, They weren't trying to increase earnings per share or return on equity; instead, they tracked standing ovations, invitations to perform in Europe, and the number of orchestras copying the Cleveland style.

What non-traditional metrics might you apply to your work?