One of the leading telemarketing firms in the UK is called the Listening Company.
A special calibre of call handler is required for this market with strong objection handling skills to get across the key sales messages and deal with complex business issues. ... We employ a very high calibre of caller in our B2B units who are capable of getting through to, engaging and handling objections from senior managers and directors.
I guess it depends on what you mean by "listening."
[Thanks, John!]