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Fad Company?

BY Heath RowTue Nov 11, 2003 at 12:42 PM
This blog is written by a member of our blogging community and expresses that member's views alone.

Late last week, Stephen Bainbridge, a law professor at UCLA, transmitted a behavioral explanation of management fads. Remarking on the proliferation of books about participatory management, TQM, quality circles, lean manufacturing, and the like a decade ago, Bainbridge addresses why management fads are so widespread -- and why rational managers will fall prey to herd mentality.

Like the fashion industry, the management consultant industry always has to have something new to sell. There must be continuous churning of ideas if the consultants are going to have continuous work. After all, you don't become a management guru with lucrative consultancies, huge speaking fees, a bestseller if all you can say is "everything's great." But whence comes the demand for these new fashions?

The faddish aspects of participatory management suggest the possibility that herd behavior is relevant to the demand side of the equation. An American Society for Training and Development report, for example, observed that many companies adopt team-based management structures, inter alia, "in response to success stories from other companies. Another study reported: "In a number of cases we studied, the CEO of the company had seen a TV program or read a magazine article praising quality circles and decided to give them a try."

Perhaps an article in Fast Company? Of course, there are dangers to such herd mentality. And not just on the practitioners' side -- as Bainbridge offers, "even a good agent can make decisions resulting in a bad outcome." The people proposing new practices and processes can come under fire, as well.

Take Thomas Davenport, one of the creators of reengineering. In our very first issue, he explains how what started as a modest idea became a destructive fad -- and how leaders can avoid the next one.

Topics:

Leadership, Stephen Bainbridge, University of California-Los Angeles, Media, Books and Literature, Thomas Davenport


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Recent Comments | 2 Total

November 11, 2003 at 2:41pm by John A. Byrne

There's a positive side to fads: they make people try things that are new. Nothing wrong with that. The problem often occurs because new things are tried mindlessly and therefore have little chance of success. I say fads are good, for fashion and for business.

November 11, 2003 at 5:30pm by Mark Zorro

1999 sure feels like a long time ago, but I am sure no one remembers a blog at FC that said:

"Companies are like eggs, they end up boiling themselves and ideas become too hard and inflexible that they then have to go through the whole process of finding a new egg to regain their fluidity.It's no wonder that Peter Senge, Michael Hammer and Tom Peters have to revisit their thoughts even though they are principally still the ones who are conduits for great thinkers. Corporations have turned good ideas into fads and fads into bad news. They should never had been bad news, the failures of implementation shouldn't sully the field, or be the reason to put a management guru through the bath of yesterdays news. The consultant debunking unit should focus on just one thing, the organization brain and the way it takes fluid concepts and hard boils them into oblivion."

How the years go by and yet how time itself seems to stand still.

M.
zorromark@consultant.com
(Mark Twain wasn't Mark Twain, Mark Zorro isn't Mark Zorro)