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Off My Bookshelf III

BY Fast Company staffFri Aug 22, 2003 at 9:47 AM

How do you sell an idea at work?

It's an interesting and important question for people hell bent on making a difference.

In "What's The Big Idea" by Thomas H. Davenport and Laurence Prusak, there is some great advice. The best of it comes from Mitzi Wertheim, a social anthropologist by training who works in -- of all places -- the U.S. Department of Defense as a "change consultant."

Mitzi appears well qualified to nudge leaders to adopt ideas. Her dad worked at Bell Labs and her mom is a pioneering child psychologist who rates a mention in Ripley's Believe It or Not for teaching babies how to roller-skate!

Her terrific suggestions:

  • Understand the incentives for change -- where the demand lies -- and aim your sales toward these.
  • Know who is going to pay for the initiative and why they should pay for it.
  • Put ideas inside what is already in leadership's focus.
  • Don't sell a technology.
  • Go on a "book tour," promoting and "singing the inside jacket" of the idea in person.
  • Don't hit your head against a brick wall. If one organizational leader isn't interested in the idea, then find one who is -- enroll him or her as your sponsor.
  • Build a base of support, and work with a group of people who say, "This makes sense."

Makes a helluva lot of sense to me.

Topics:

Innovation, ideas, Thomas Davenport, Laurence Prusak, Mitzi Wertheim, U.S. Department of Defense, Bell Laboratories Inc.


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Recent Comments | 1 Total

August 22, 2003 at 2:51pm by Philip Dhingra

Corporate change is somewhat of an oxymoron. There is too much resistance and too many people's approval required to get change done. I'd like to call it more like corporate "adaptation."

Here are the common "change" scenarios:

- A company's back is against the wall and it must adapt or die

- Somebody proposes something that has innovative "style", but is really just an unoriginal idea sexied-up.

- A new company rolls around and demonstrates a better route

- Something you're currently working on surprises people in your company, and then they start to route resources your way.

- You develop so much power and respect that resources are allocated your way to do whatever you want with them.