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Read: In-N-Out Burger: A Behind-The-Counter Look at the Fast-Food Chain That Breaks All the Rules

BY Fast Company CalendarMon Apr 13, 2009 at 9:10 PM

9780061346712

A tragic plane crash, a drug-addicted scion, a bitter lawsuit--these juicy ingredients should make for a tasty corporate drama. Alas, they don't, because the company is In-N-Out Burger, and seemingly nothing can derail the beloved purveyor of never-frozen burgers and hand-cut fries. That's good for folks who frequent In-N-Out's 200-plus outposts (and good for business), but not for the narrative. Without access to the notoriously private chain, Perman has to work overtime to show how the $400 million In-N-Out has become the envy of the fast-food business. But both burger fanatics and business nerds will find parts of In-N-Out Burger as delicious as a Double-Double animal style, and what lingers is founder Harry Snyder's motto: "Do one thing and do it the best you can." -- David Lidsky

Tue, April 14
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In-N-Out Burger
By Stacy Perman

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Topics:

Innovation, Leadership, Magazine, FC Calendar, read, book, In-N-Out Burger, Stacy Perman, In-N-Out Burgers Inc., Stacy Perman, David Lidsky, Harry Snyder


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Recent Comments | 4 Total

April 14, 2009 at 8:10am by Rien Heald

The link to harpercollins is broken

April 14, 2009 at 8:16am by Lynne d Johnson

It should be fixed now.

April 14, 2009 at 3:47pm by Gregory Ferenstein

In'n'out is a model corporation. I have one 10 minutes from my place and sometimes I go just to see the employees work seamlessly together. They've managed to combine the iron efficiency of Ford's assembly line without any of the depressing authoritarianism.
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