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FC Member Blog

Work at home programs

BY Elizabeth Haley | 06-18-2009 | 8:33 PM
This blog is written by a member of our blogging community and expresses that member's views alone.

Many companies have moved to an at-home work model, most of them in the call center or customer service departments.  The benefits are huge - positive ROI, more engaged employees, lower costs for brick'and'mortar, increase in customer satisfaction... What are your thoughts on this trend?