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In an attempt to increase morale and productivity,
organizations will attempt anything. I recently read an article in The Wall
Street Journal (http://tinyurl.com/yc76a6g)
about how to liven boring meetings. Leaders allowed crayons and water pistols
for creating productivity. Such rote behavior is meant for recess not
productivity.
The problem with organizations today is with leaders that
cannot lead and workers that have little passion. Rather than repair the issue,
leaders place band-aids on surgical incisions. Fix the problem.
1. Got
Talent. Talent is innate. Skills cannot be taught and organizations constantly
place the wrong people in the wrong positions. There are denizens of selling
professionals enacting as sales managers that should be fired. Place
individuals where they will succeed and aligned with talents. Eradicate the
sloths.
2. Conflict.
Supervisors and managers fear conflict in the workplace. Managers fail to hold
those accountable because they fear conflict. The inability to confront
subordinates about poor seriously undermines productivity.
3. Accountability.
Everyone has a job and must do it. Time frames and tasks must be upheld. Those
that do not comply should be dealt with.
4. Observed
behavior. Review it constantly and ensure it upholds the mission, vision and
values of the organization.
5. Stop
the Circus. Save the ridiculous animal tricks, the flying canons, poster board
and crayons for recess and kindergartners. Treat adults as such. If John and
Peter do not like each other, one hour of mountain bike riding with a case of
beer only ensures one of them will not return. This does nothing for
productivity and wastes needed income.
6. The
Last Supper. Allow all to eat at the table. End the aristocracy and allow democracy.
Innovation flourishes from those closest to their customers. The concept is
difficult to grasp but fruitful since all organizations exist for one reason –
the customer!
Productivity begins with candid relationships between
employer and employee. It is imperative to note that individuals do not leave
companies - they leave poor managers.
To dilute the productivity impact, take time to build
relationships with employees through personal interaction. Employees need
candid feedback to increase morale, productivity and ultimately accountability.
©2009. Drew J. Stevens Ph. D. All rights reserved.
Drew Stevens PhD works with organizations
to dramatically accelerate revenue. Dr. Drew is the author of six books
including Split
Second Selling and the soon to be released Ultimate Business Bible. He is
also the creator of the Sales
Leadership Certificate one of only 14 programs in the United States
offering an accredited degree in the profession of selling and has a top ranked
podcast called Sales
Fitness with Dr. Drew. To gain a free 30 Minute Coaching Session or to
request Secrets of Ultimate Business Success contact Dr. Drew today get the
proper prescription for your success.
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