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Is your data center seeking to become SAS 70 Type I or SAS 70 Type II compliant?
If so, then be aware that physical security is a vital component of any SAS 70
audit done on today’s data centers and collocations entities.
Users of your SAS 70 audit report will likely spend a considerable amount of
time reading up on the data center physical security best practices that you
implement on a daily basis, and that are represented in the report. Listed
below is what I consider to be key components of a data center physical
security best practices to do list. That’s not to say all of these items have
to be in place, as some data centers may not be able to meet these
requirements. In essence, take what you can from this list as a general
guideline.
- Built and Constructed
for Ensuring Physical Protection
Exterior perimeter walls, doors, and windows should be constructed of
materials that provide Underwriters Laboratories Inc. (UL) rated ballistic
protection.
- Protection of the
Physical Grounds
Data center should have in place physical elements that serve as battering
rams and physical protection barriers that protect the facility from
intruders.
- Bullet Resistant
Glass
Some areas within the data center, such as the lobby area and other
entrance mechanisms, should be protected by bullet proof or bullet
resistant glass.
- Maintenance of
Vegetation
Items such as flowers, plants, trees and other forms of vegetation should
be appropriately maintained for purposes of not allowing these elements to
conceal or hide an intruder.
- Security Systems and
24x7 Backup Power
The data center's security systems should be functioning at all times,
complete with uninterruptible power supply (UPS) for ensuring its
continuous operation.
- Cages, Cabinets and
Vaults
The physical structures which house equipment must be properly installed
with no loose or moving components, ultimately ensuring their overall
strength and rigidity.
- Man Trap
Most, if not all data centers should have a man trap that allows for
secure access to the data center "floor".
- Electronic Access
Control Systems (ACS)
Access to all entry points into and within the data center should be
protected by electronic access control mechanisms which allow only
authorized individuals to enter the facility. Included within the
framework of electronic access control should also be biometric
safeguards, such as palm readers, iris recognition, and fingerprint
readers.
- Provisioning Process
Individuals requesting access to the data center should be enrolled in a
structured and documented provisioning process for ensuring the integrity
of the person entering the facility.
- Off-boarding Process
Personnel working for the data center or clients utilizing the facility
services must be immediately removed from systems that have allowed access
to the facility itself. This includes all electronic access control
mechanism along with removal of all systems, databases, Web portals, or
any other type of sign-in mechanism that requires authentication and
authorization activities.
- Visitors
All visitors must be properly identified with a current, valid form of
identification and must be given a temporary facility badge allowing
access to certain areas within the data center. This process must be
documented in a ticketing system also.
- Alarms
All exterior doors and sensitive areas within the facility must be hard
wired with alarms.
- Cameras
The facility should have a mixture of security cameras in place throughout
all critical areas, both inside and out, of the data center. This should
include the following cameras: Fixed and pan, tilt, and zoom (PTZ)
cameras.
- "Threat
Conditions Policy"
Consistent with the rating scale of the Department of Homeland Security,
the facility should have a "threat conditions policy" in place
whereby employees and customers are made aware of changes in the threat.
- Badge and Equipment
Checks
Periodic checks should be done on employees and customers regarding badge
access and equipment ownership.
- Local Law Enforcement
Agencies
Management should have documented contact information for all local law
enforcement officials in the case of an emergency.
- Paper Shredding
A third-party contractor should be utilized for shredding documents
on-site, then removing them from the facility, all in a documented
fashion, complete with sign-off each time shredding is done.
- Data Center Security
Staff
These individuals should perform a host of duties on a daily basis, such
as monitor intrusion security alarm systems; dispatch mobile security
officers to emergencies; monitoring to prevent unauthorized access, such
as tailgating; assist all individuals who have authorized access to enter
the data center; controlling access to the data center by confirming
identity; issue and retrieve access badges; respond to telephone and radio
communications.
- Additionally, they
should also conduct the following activities:
Response and resolution to security alarms; customer assistance for cage
lockouts and escorts; scheduled and unscheduled security inspections;
enforcement of no food or drinks on the raised floor area; Enforcement of
no unauthorized photography policy; fire and safety patrol inspections.
If you want to learn more about SAS 70 audit, you can
receive SAS 70 sample reports by visiting the SAS 70 Resource Guide for more
information.