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SAS 70 Audits | Checklist for Data Center Physical Security Best Practices

BY charles denyerFri Jun 27, 2008 at 1:58 PM
This blog is written by a member of our blogging community and expresses that member's views alone.

Is your data center seeking to become SAS 70 Type I or SAS 70 Type II compliant?
If so, then be aware that physical security is a vital component of any SAS 70
audit done on today’s data centers and collocations entities. 

Users of your SAS 70 audit report will likely spend a considerable amount of
time reading up on the data center physical security best practices that you
implement on a daily basis, and that are represented in the report. Listed
below is what I consider to be key components of a data center physical
security best practices to do list. That’s not to say all of these items have
to be in place, as some data centers may not be able to meet these
requirements. In essence, take what you can from this list as a general
guideline.

  • Built and Constructed
    for Ensuring Physical Protection

    Exterior perimeter walls, doors, and windows should be constructed of
    materials that provide Underwriters Laboratories Inc. (UL) rated ballistic
    protection.
  • Protection of the
    Physical Grounds

    Data center should have in place physical elements that serve as battering
    rams and physical protection barriers that protect the facility from
    intruders.
  • Bullet Resistant
    Glass

    Some areas within the data center, such as the lobby area and other
    entrance mechanisms, should be protected by bullet proof or bullet
    resistant glass.
  • Maintenance of
    Vegetation

    Items such as flowers, plants, trees and other forms of vegetation should
    be appropriately maintained for purposes of not allowing these elements to
    conceal or hide an intruder.
  • Security Systems and
    24x7 Backup Power

    The data center's security systems should be functioning at all times,
    complete with uninterruptible power supply (UPS) for ensuring its
    continuous operation.
  • Cages, Cabinets and
    Vaults

    The physical structures which house equipment must be properly installed
    with no loose or moving components, ultimately ensuring their overall
    strength and rigidity.
  • Man Trap
    Most, if not all data centers should have a man trap that allows for
    secure access to the data center "floor".
  • Electronic Access
    Control Systems (ACS)

    Access to all entry points into and within the data center should be
    protected by electronic access control mechanisms which allow only
    authorized individuals to enter the facility. Included within the
    framework of electronic access control should also be biometric
    safeguards, such as palm readers, iris recognition, and fingerprint
    readers.
  • Provisioning Process
    Individuals requesting access to the data center should be enrolled in a
    structured and documented provisioning process for ensuring the integrity
    of the person entering the facility.
  • Off-boarding Process
    Personnel working for the data center or clients utilizing the facility
    services must be immediately removed from systems that have allowed access
    to the facility itself. This includes all electronic access control
    mechanism along with removal of all systems, databases, Web portals, or
    any other type of sign-in mechanism that requires authentication and
    authorization activities.
  • Visitors
    All visitors must be properly identified with a current, valid form of
    identification and must be given a temporary facility badge allowing
    access to certain areas within the data center. This process must be
    documented in a ticketing system also.
  • Alarms
    All exterior doors and sensitive areas within the facility must be hard
    wired with alarms.
  • Cameras
    The facility should have a mixture of security cameras in place throughout
    all critical areas, both inside and out, of the data center. This should
    include the following cameras: Fixed and pan, tilt, and zoom (PTZ)
    cameras.
  • "Threat
    Conditions Policy"

    Consistent with the rating scale of the Department of Homeland Security,
    the facility should have a "threat conditions policy" in place
    whereby employees and customers are made aware of changes in the threat.
  • Badge and Equipment
    Checks

    Periodic checks should be done on employees and customers regarding badge
    access and equipment ownership.
  • Local Law Enforcement
    Agencies

    Management should have documented contact information for all local law
    enforcement officials in the case of an emergency.
  • Paper Shredding
    A third-party contractor should be utilized for shredding documents
    on-site, then removing them from the facility, all in a documented
    fashion, complete with sign-off each time shredding is done.
  • Data Center Security
    Staff

    These individuals should perform a host of duties on a daily basis, such
    as monitor intrusion security alarm systems; dispatch mobile security
    officers to emergencies; monitoring to prevent unauthorized access, such
    as tailgating; assist all individuals who have authorized access to enter
    the data center; controlling access to the data center by confirming
    identity; issue and retrieve access badges; respond to telephone and radio
    communications.
  • Additionally, they
    should also conduct the following activities:

    Response and resolution to security alarms; customer assistance for cage
    lockouts and escorts; scheduled and unscheduled security inspections;
    enforcement of no food or drinks on the raised floor area; Enforcement of
    no unauthorized photography policy; fire and safety patrol inspections.

If you want to learn more about SAS 70 audit, you can
receive SAS 70 sample reports by visiting the SAS 70 Resource Guide for more
information.

Topics:

Technology, Management, sas 70, sas 70 sample reports, data center physical security best practices, Science and Technology, Technology, Information Technology, Underwriters Laboratories Inc., U.S. Department of Homeland Security


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