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FC Member Blog

5 Reasons to Implement Live Chat on your website

BY Chadwick ConteSat Feb 23, 2008 at 11:01 AM
This blog is written by a member of our blogging community and expresses that member's views alone.

  1. Chat with customers instantly
  2. Reduce shopping cart abandonment
  3. Aid in navigating customers to desired areas of your site
  4. See real-time data about your website visitors
    • where they are from,
    • which page they are on
    • how long they have been on
    • how they found your website (Google, Yahoo, MSN)
  5. You Build Trust & Credibility when you are able to quickly and effectively resolve any type of customer inquiry, which will lead to increased sales.

Topics:

Innovation, Technology, Leadership, Management, Careers, Design, Ethonomics, Work/Life, internet marketing, search engine marketing, seo, search engine optimization, sem, Website Design, Google Inc., Yahoo! Inc., Science and Technology, Technology, Internet


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