FC Member Blog
5 Reasons to Implement Live Chat on your website
BY Chadwick ConteSat Feb 23, 2008 at 11:01 AM
This blog is written by a member of our blogging community and expresses that member's views alone.
- Chat with customers instantly
- Reduce shopping cart abandonment
- Aid in navigating customers to desired areas of your site
- See real-time data about your website visitors
• where they are from,
• which page they are on
• how long they have been on
• how they found your website (Google, Yahoo, MSN)
- You Build Trust & Credibility when you are able to quickly and effectively resolve any type of customer inquiry, which will lead to increased sales.