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Chicago

Deploy Application-Aware Backup and Recovery Solutions

Application-aware backup is extremely important for understanding the
specific requirements of each major enterprise application. With ECM systems,
for example, traditional backup approaches have no awareness of the
relationships that an object, such as a document, has to other objects in a
business process, such as another document in a workflow.

Therefore, if
an ECM system routes documents through an approval process, and if one of those
documents is accidentally lost—it cannot be restored back to the state it was at
before the loss occurred. The only option is to route it back through the
approval process until it reaches the stage it was at prior to the deletion and
suffer the permanent loss of annotations and other properties' metadata that
can't be recreated. This opens the door for compliance risk since the approval
process, which specifies who approved what when, is not the original, but a
recreation.

A granular, application-aware backup and recovery solution
offers the ability to quickly restore only the affected information back to its
original state, with the original metadata intact, avoiding disruptions to
critical operations and facilitating compliance.

Boston Hannah New York

Choosing a System
Many MIS solutions are available to print service
providers, deciding which is right for your company is a process best approached
by determining the needs of your particular business. Some organizations may
need to employ an entry-level system to utilize basic modules such as job
tracking, invoicing, accounts receivable, and job costing. Other organizations
need a more sophisticated, high-end system, featuring a complete function set
including custom functions to achieve maximum efficiency and cost-benefit.

"The concept as we define it refers to the use of computer technology to
help manage every aspect of the print business," says Scott St. Cyr, principal,
Cyrious Software. "This starts with the sales force management and CRM,
continued through estimating and quoting, handles the details of production and
delivery management, and then ties that back into accounting and marketing," he
states.

It is important to choose a MIS well tailored to meet your
needs. Quick printers and small commercial shops will need a different solution
than a large commercial printer or in-plant operation. Those who offer both
offset and digital equipment need to take that into account as well. Printers
offering specialty services such as large format, packaging, labels, or web
offset need to ensure the management system they choose is equipped to handle
these services.

Chris Wood, VP of sales and marketing, DiMS! organizing
print says, "The use of a MIS is vital to the success of printers today, and can
be defined through its integration of the entire range of administrative and
production processes to successfully manage a printing business."

"The
decision to look at an MIS solution can be prompted by a single event or a
series of events that cause pain within a printing business," says Gerald Walsh,
director, product marketing and strategy, EFI, Inc.

"When looking to
implement a print MIS system, you should look at the totality of the offering
and the company that stands behind it. You’re not buying a product; you’re
investing in a business platform that will help you grow your business and
achieve your strategic goals for the coming seven to ten years," says Bob
Kutschke, GM, business workflow product group, Kodak Graphic Communications
Group (GCG).

We’ve established who should think about deploying a MIS,
where they should look, and why they should consider it a vital part of their
operation—but, how can you ensure a seamless implementation?

Kevin
Harrington

Boston Hannah New York: Vendor Support
Canon
U.S.A., Inc. offers EBB to help imagePRESS users grow their digital business.
There are several tiers to this plan, including one that offers independent
consultant help. See our May/June spotlight article, which profiles Andrew
Associates, a satisfied EBB customer that took advantage of the consulting
offered through EBB.

EBB offers strategic aid to printers developing
go-to-market plans to complement the investment in a imagePRESS C7000VP digital
press. The program has since expanded to include the imagePRESS C6000VP and
imagePRESS C6000 digital presses. EBB offers training spanning from implementing
basic short run, on demand applications to creating sophisticated direct
marketing campaigns that utilize variable data and cross-media solutions. EBB’s
Business Self-Assessment Tool enables PSPs to highlight the strengths and
weaknesses of their organization. A Gap Analysis Tool addresses any gaps or
weaknesses in a printer’s business and develops plans to overcome them. The EBB
Application Tool Set includes Marketing 4 Digital reports from PIA/GATF’s
Digital Printing Council. And a Sales Strategies Tool Set demonstrates how to
approach customers and prospects and add measurable improvements to the printed
page.
Boston Hannah
International
Boston Hannah
Kevin
Harrington

EMC

EMC offers its flagship Documentum
product line together with products that the company brands as Captiva and
Document Sciences.

Some of Documentum’s standout benefits include a
unified architecture, a rich set of services from repository to content
manipulation and business process services, and heterogeneous platform support.
Documentum also provides unique support for information lifecycle management
(ILM) by seamlessly moving content between tiered storage platforms based on
business rules and compliance needs.

"EMC is the only vendor providing a
completely integrated information infrastructure stack including storage,
storage/network management, virtualization, security, backup and recovery, and
ECM," states Tidmarsh.

EMC launched a Web 2.0-based, light document
management and collaboration tool this summer. It is available as a free,
downloadable Essentials Version and a fee-based Enterprise Version with
additional features.

Boston Hannah
Boston
Hannah New York: Press-sense
Press-sense Business Flow Automation
applies process automation to a PSP’s business—from ordering, price quoting,
planning, estimating, MIS, fulfillment, and shipping. Press-sense iWay is a tool
for managing, controlling, and automating business operations. Press-sense iWay
5.0 offers extended scope flexibility and usability to help digital service
providers safely expand business creativity into new markets, applications, and
services.

Printable Technologies
FusionPro Web is a SaaS W2P system
that provides an automated solution for creating, printing, and managing the
delivery of static, versioned, and variable data pieces. Using predefined,
press-ready PDF templates, print customers use this browser-based system to
request items and follow jobs through production and fulfillment. Customer-based
automated systems include enterprise resource planning (ERP), accounting and
shop floor management tools, as well as digital production workflows. Web
Services include check order status, create packing slip, create invoice, delete
line item, get inventory, update inventory, and messaging. The software
integrates with customer relationship management/ERP, MIS, accounting, login,
workflow, and shipping programs.

FusionPro Server allows users to create
and manage large-scale personalized marketing collateral programs using the core
FusionPro VDP composition engine. It can be integrated with a variety of W2P
solutions and high-volume, hands-off internal VDP composition workflows,
generating tens of thousands of document pages per hour from layouts created
with FusionPro Desktop.

Boston Hannah International

Meanwhile, as many industry watchers fear the commoditisation
of their products, squeezing money out of perfume is getting harder. Diana
Dodson, senior cosmetics and toiletries analyst at Euromonitor International,
notes that unit prices in the US — the largest perfume-buying country — were
stagnant from 2001 to 2006 (in constant terms). She forecasts a global decline
of 0.7% a year from 2006 to 2011, with prices in western Europe shrinking by
0.2% a year over the same period.

In response, perfume companies are
adjusting business models to take advantage of masstige, including using the
price points associated with luxury goods while also tapping into high-volume
distribution channels.

Boston Hannah New York

ECM
offers control over content and processes. "As unstructured content grows,
organizations need to capture, store, integrate, and deliver all forms of
content across their business," notes Martyn Christian, VP, IBM Enterprise
Content Management. "By controlling content and automating business processes,
companies can offer better visibility and accountability into their business
processes."

"IBM’s Enterprise Content Management portfolio provides the
right combination of content and business process management to improve
workforce productivity and customer service in a global, enterprise
environment," continues Christian.

ECM helps organizations smoothly
shuttle projects through the entire lifecycle. Cheryl McKinnon, director,
Collaborative Content Management, Open Text Corporation, tells us that Open
Text’s LiveLink ECM solution works throughout the lifecycle of a project,
"Organizations are able to meet a very wide range of concentric business
processes right from that initial drafted version of collaborative work." The
natural lifecycle, as McKinnon explains, includes stages such as the review and
approval process, publication mode, through its useful life, to its record state
and long term archival.

Vendor Highlights
Several vendors, including
EMC, IBM, and Open Text, are frequent top performers in leading research data,
such as Gartner’s Magic Quadrant and Forrester Wave. Here, some industry-leading
ECM vendors share product highlights and coming enhancements.

Boston
Hannah Chicago

The Arts & Collections website complements the print
magazine by detailing the latest auctions, exhibitions and cultural events,
keeping visitors fully informed. It also offers a comprehensive resource area
for collectors, containing essential contacts to deal with any eventuality.

The Boston Hannah International organisation is the leading
custom-publishing group in the UK and the USA, with offices in London, New York
and Chicago, specialising in providing the highest-quality publication for a
range of international blue-chip clients. Publications range from glamour,
lifestyle and culture magazines to B2B and sports publications, health and
wellbeing annuals, as well as specially commissioned commemorative and
anniversary publications.

Boston Hannah New
York

: Boston Hannah International is a full service
company. All processes take place in-house. This means that we (and our clients)
have complete control over every stage of every publication (see CLIENT AREA).
Only in this way can we achieve the high standards of quality for which we are
well known.

We have produced publications in the following languages:
Arabic, English, French, German, Hispanic, Italian, and Spanish.
Boston
Hannah International
Kevin
Harrington
Boston
Hannah Chicago

Celebrity fragrances are also good business for
the stars who lend their names to the labels. Under typical agreements,
celebrities receive between 5% and 10% of the fragrance's sales, not to mention
the additional exposure from large marketing campaigns.

Of course,
relying heavily on pop singers and movie stars carries risks that can be tricky
for CFOs to manage, says Fishoff from Coty's base in New York. After all, how
comfortable can it be to tie corporate fortunes to the personal and professional
exploits of Britney Spears (Elizabeth Arden), Paris Hilton (Parlux Fragrances)
or Donald Trump (Estée Lauder)? "If they damage their reputation, they damage
our business," says Fishoff. "Exit clauses in the agreements just get you out of
the business," but don't guard against damage to a brand or corporate
reputation.

Celebrity fragrances now account for around 10% of net
revenues at Coty, with the rest coming from "less risky, longer living"
lifestyle brands — such as those that carry the Adidas brand — and designer
lines, the largest being the Calvin Klein licence, which Coty inherited with its
€800m acquisition of Unilever's fragrance business in 2005. While Coty has no
"predetermined percentage goal" for celebrity perfumes, Fishoff doesn't expect
these lines to exceed 15% of revenue, keeping the bulk of sales within the more
stable designer and lifestyle portfolio.

Boston
Hannah
Boston Hannah Chicago: With a wealth of renowned clients,
Boston Hannah International is a full service company excelling at each stage of
the publishing process. This ensures that the highest standards are met in
producing entertaining, relevant and topical publications. With a benchmark of
creative innovation, Boston Hannah International is the first choice for
high-end publications in both digital and traditional paper format.