Poor Customer Service... A Blessing?

I had parked my car in a pay parking lot prior to a meeting.  I knew this type of parking lot accepted only cash, and figured I'd just hit up an ATM after my meeting and get on with my day.  After my meeting I realized that my wife had used my card and I was left without a card to access my bank account.  Damn.I hunted down a branch of my bank on foot while downtown, and with relief entered to get some cash.  There was one man ahead of me taking out more cash than a person should ever need to carry.  There were 7 employees at the bank branch, and three tellers behind the counter.  I walked up to the entrance and waited for a few minutes and realized that I was going to have to wait until "cash man" was done with his monster transaction.  My first inclination was to continue to try and make eye contact with someone until I made them uncomfortable enough to serve me.  That seemed to be a reasonable next step.  Then...  I took a deep breath, and began to appreciate the moment.  It sounds silly, but in my 15 minute wait for service, with no one else in the bank, I found a sense of peace.  As the tellers continued working on something important, I just stood there with a light smile on my face.  It really didn't bother me anymore.  This moment was a gift.  A chance to catch my breath and just be.In the midst of tense or frustrating situations involving customer service take a breath, and become aware of your surroundings.  Especially, other customer’s reactions to the situation.  It is a real moment of awareness.  If it takes an extra 5 minutes to buy eggs is my day really ruined?  If I have to wait an extra 10 minutes for a refill on my Coke at lunch, does my frustration really equal the inconvenience?

My answer is no.  I'll just take my breath and a smile and patiently wait my turn.